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Old 07-09-2016, 11:54 PM   #1
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Join Date: Sep 2012
Location: Vacaville, CA
Posts: 87
Kudos to to Forest River Customer Service

Returned today from 2 weeks at Lake Berryessa (Canyon Creek). An hour after we got settled we lost one of the a/c units and a number of outlets. I drove into town to get cell service and called Forest River customer service. The lady I spoke with was not able to help but said she would have someone call be back. I figured I'd get a call around Christmas. To my surprise Sean called me back in less than 5 minutes and we started troubleshooting the problem. After a few calls Sean had Randy a head electrician talk to me and we worked things out. Turned out the problem was with the pedestal and not the Columbus.

Bottom Line, Sean and Randy were there when I needed them and stuck with me until it was fixed.

Thanks again I'm a very Happy Camper.-+9
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Fred
2013 Columbus 320RS
2016 F250 Lariat 4X4 Short Bed
2015 Nights Camped 72
2016 42
2017 15 so far
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