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Old 07-25-2016, 01:59 PM   #1
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Location: Colorado
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Loud clicking noise from EMS-HW30C

I was just in our camper to finish cleaning following a trip last weekend. There is a pretty loud clicking noise coming from our Progressive Industries EMS-HW30C. Putting my hand on it, I can actually feel the clicking. There are no error messages. There is nothing turned on in the camper. I know they have great customer service but since I can't go out there to make a call until later this evening, I thought I see if anybody has had this happen with their unit. Any thoughts or suggestuibs are greatly appreciated!
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Old 07-25-2016, 02:28 PM   #2
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I had the same clicking or buzzing sound when I first installed my HW30C, after disconnecting power to the unit a few times the noise was gone. My thought is knowing that there is an electromagnet relay that energizes when power is applied it took a few power cycles to make the relay work better and because it was new it needed to be worked a few times to free it up. Talked to a support guy from PI and he seemed to agree with my logic but said if it continued they would replace what was needed.
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Old 07-25-2016, 03:38 PM   #3
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Thank you. We just installed it last month & this weekend was the first time we used a generator - flipping the by-pass switch on the display. I'll try plugging & unplugging the power a few times & see what happens. It's nice to know we can call them for help - but that's a call I'll need to have my husband make. All I know about electricity is how to flip a switch!! Thanks again!
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