Reply
 
Thread Tools Display Modes
Old 04-27-2016, 10:18 AM   #21
Member
 
Join Date: Oct 2012
Posts: 95
Quote:
Originally Posted by Teamfour View Post
30 amp to 15 amp adapter
A perfect example of why conclusions cannot be made from a summary, symptom, or hearsay. Conclusions must be made by first learning what is actually happening - what must actually exists. Protector reported correctly. You have created what looks like a failure to the protector. Reason why must be obvious before making any conclusion from subjective data (ie that indicator light).

Essential facts were not provided (ie that adaptor). Another serious mistake. Never short your help of essential facts (especially numbers).

Begin by learning simple differences between a 20 amp circuit and the various 30 amp circuits. Without those details, then an informed conclusion is impossible. AND do not even consider repairing (making any changes to) that protector. These reasons are why we always need a professional or an informed friend.
__________________

__________________
westom is offline   Reply With Quote
Old 04-27-2016, 11:03 AM   #22
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 15,048
Quote:
Originally Posted by westom View Post
A perfect example of why conclusions cannot be made from a summary, symptom, or hearsay. Conclusions must be made by first learning what is actually happening - what must actually exists. Protector reported correctly. You have created what looks like a failure to the protector. Reason why must be obvious before making any conclusion from subjective data (ie that indicator light).

Essential facts were not provided (ie that adaptor). Another serious mistake. Never short your help of essential facts (especially numbers).

Begin by learning simple differences between a 20 amp circuit and the various 30 amp circuits. Without those details, then an informed conclusion is impossible. AND do not even consider repairing (making any changes to) that protector. These reasons are why we always need a professional or an informed friend.
Westom, I'm not sure you are following this correctly. The OP was having a problem with the surge guard showing an open neutral. He was not using ANY adapter, and was hooking up to the campground pedestals when encountering this error from the surge guard.

It was pointed out that the surge guard itself could be bad or have a bad LED light, by the manufacturer themselves. The OP then decided to do a secondary test with the surge guard on his home outlet using an adapter. The surge guard also reported an open neutral on his home outlet.....thus he was able to absolutely verify that the surge guard itself is bad.

He gave all the pertinent facts we needed to troubleshoot in his previous posts...as well as following up with a secondary test to absolutely confirm that the surge guard is bad. He did great and we all learned that the LED can and do go bad in these units, which we can use this information that the OP taught us to help other members in the future.
__________________

__________________
2011 Flagstaff 831 RLBSS

Ducks are just all-terrain chickens
wmtire is online now   Reply With Quote
Old 04-27-2016, 11:09 AM   #23
Senior Member
 
Join Date: Jan 2014
Location: Sterling, VA
Posts: 898
Quote:
Originally Posted by wmtire View Post
Westom, I'm not sure you are following this correctly. The OP was having a problem with the surge guard showing an open neutral. He was not using ANY adapter, and was hooking up to the campground pedestals when encountering this error from the surge guard.

It was pointed out that the surge guard itself could be bad or have a bad LED light, by the manufacturer themselves. The OP then decided to do a secondary test with the surge guard on his home outlet using an adapter. The surge guard also reported an open neutral on his home outlet.....thus he was able to verify that the surge guard itself is bad.

He gave all the pertinent facts we needed to troubleshoot in his previous posts...as well as following up with a secondary test to absolutely confirm that the surge guard is bad.

Thanks! You articulated my planned response much more tactfully than I would have.
__________________
Lee and Anne

2016 F250 2WD CC SB XLT 6.2 3.73 3,295 lb payload cap.
2014 Salem Hemisphere 282RK 8k lbs loaded, Equal-i-zer WDH, TST 507 TPMS
2017: 4 nights camped, 12 booked
Teamfour is offline   Reply With Quote
Old 04-27-2016, 11:27 AM   #24
Member
 
Join Date: Oct 2012
Posts: 95
Quote:
Originally Posted by wmtire View Post
He gave all the pertinent facts we needed to troubleshoot in his previous posts...
Once that adaptor is used, then tester cannot report reliable information. That was relevant and missing information.
__________________
westom is offline   Reply With Quote
Old 04-27-2016, 11:31 AM   #25
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 15,048
Quote:
Originally Posted by westom View Post
Once that adaptor is used, then tester cannot report reliable information. That was relevant and missing information.
Westom, your posts seem to be be baiting or perhaps trolling, but I'm going to give you the benefit of the doubt here and allow them. Since the OP has identified and knows the problem, we can take it a little off-topic here slightly.

WHY do you believe the circuit tester cannot report reliable information if a properly wired adapter is used between the outlet and circuit tester?

Also as stated, the OP only used the adapter on his house circuit to confirm the surge guard readings were bad on the campground pedestals (where he used no adapter). He didn't use an adapter on the campground pedestal which is where his initial problem and post started...so how could that be pertinent information to the original problem? That's what I believe you are not correctly following.
__________________
2011 Flagstaff 831 RLBSS

Ducks are just all-terrain chickens
wmtire is online now   Reply With Quote
Old 04-27-2016, 11:44 AM   #26
Member
 
Join Date: Oct 2012
Posts: 95
Quote:
Originally Posted by wmtire View Post
Also as stated, the OP only used the adapter on his house circuit to confirm the surge guard readings were bad on the campground pedestals (where he used no adapter).
He only said he used that adaptor to do testing. I did not see a reply that said that adaptor was not being used elsewhere. No post definitively said an LED had failed. I responded to what he said when asked how he tested a 30/50 amp circuit with a 20 amp tester. Reply technically addressed what was provided.
__________________
westom is offline   Reply With Quote
Old 04-27-2016, 11:52 AM   #27
Senior Member
 
Join Date: Sep 2014
Location: NE Florida
Posts: 781
Teamfour
I have the same surge protector as you. Plugged it in with TT power cord plugged into it but not to TT. Mine read correctly (no open neutral), so I believe you're right that your surge protector is faulty. Hope this helps.
__________________
Papa GLS is offline   Reply With Quote
Old 04-27-2016, 11:56 AM   #28
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 15,048
Quote:
Originally Posted by westom View Post
He only said he used that adaptor to do testing. I did not see a reply that said that adaptor was not being used elsewhere. No post definitively said an LED had failed. I responded to what he said when asked how he tested a 30/50 amp circuit with a 20 amp tester. Reply technically addressed what was provided.
Westom, this will be my last post on this subject because it's starting to become a circle argument. I can only suggest you start at the first post and reread it.

There would be absolutely NO NEED WHATSOEVER to use a 15/20 amp adapter on the campground pedestal. He was plugging his 30 amp surge guard directly in to the pedestals 30 amp outlet....as stated. He wouldn't say it was being used at the campground, as it wasn't and thus no need to state that.

Also as stated, to confirm the surge guards LED was burned out (0r other problem) and thus giving him bad readings..... he used a 15/20 amp adapter to plug the surge guard directly into an outlet at his house to confirm with a second test, the readings he was getting out of the surge guard at the campground pedestals. He also used the outlet tester on his home outlet BEFORE using adapter and thus it confirmed his home outlet was correct. When using the adapter and plugging the surge guard into it, the surge guard once again gave bad readings....thus confirming that the surge guard is bad. His house is the ONLY place he would NEED an adapter to plug the surge guard into.

Anyhow, I was able to follow his process and hope you can now too.

The OP did good, and was able to find the problem, and we all should be more educated for it.

EDIT: also the way you wrote 30/50 amp circuit in your quoted response above almost lead me to think you may think a 30 amp circuit is perhaps a 120/240 volts split phase...which only the 50 amp is. A 30 amp, using the correct wire size is connected just like a 15 or 20 amp outlet is, using one 120 volt hot wire, one ground wire. and one neutral wire. This is why a 3-prong circuit tester will also work on a 30 amp outlet (utilizing a proper adapter).
__________________
2011 Flagstaff 831 RLBSS

Ducks are just all-terrain chickens
wmtire is online now   Reply With Quote
Old 04-27-2016, 01:28 PM   #29
Senior Member
 
Join Date: Jan 2014
Location: Sterling, VA
Posts: 898
Again, wmtire has clearly explained my process and outcome. Thank you! I thought my process was pretty logical. I have quite a bit of experience in troubleshooting processes, and did my best to eliminate variables while being consistent in the testing. Although the blade configuration for a 30 amp plug and 20 amp plug is different, the wiring configuration is the same. The adapter merely changes the blade configuration. If I had rewired my 20 amp receptacle at my house to be a 30 amp RV receptacle, eliminating the adapter, the results would have been the same. So the supposed issue with using an adapter is a non-issue.

Relevant to my original post, I now wonder if a low-end surge guard like the one I have is even worth using. My Sperry circuit tester can perform the same circuitry checks as the surge guard, just without the surge protection. And from what I read, 2100 joules protection is not really any protection at all.
__________________
Lee and Anne

2016 F250 2WD CC SB XLT 6.2 3.73 3,295 lb payload cap.
2014 Salem Hemisphere 282RK 8k lbs loaded, Equal-i-zer WDH, TST 507 TPMS
2017: 4 nights camped, 12 booked
Teamfour is offline   Reply With Quote
Old 04-27-2016, 01:37 PM   #30
Senior Member
 
B and B's Avatar
 
Join Date: Jun 2013
Location: Wilmot Twp, Ontario, Canada
Posts: 8,604
Quote:
Originally Posted by westom View Post
He only said he used that adaptor to do testing. I did not see a reply that said that adaptor was not being used elsewhere. No post definitively said an LED had failed. I responded to what he said when asked how he tested a 30/50 amp circuit with a 20 amp tester. Reply technically addressed what was provided.
I believe you need to read the whole thread to follow what the OP has found out. I would agree with WMTIRE you seem to be baiting or trolling in this case. I followed the thread as well as others here have. the OP confirmed the same results with a 20 amp to 30 amp adapter and the surge guard.
__________________

__________________
B and B is offline   Reply With Quote
Reply

Tags
power

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 05:31 AM.