Originally Posted by TURBS
How would they know ?
Should have worked right from the start.
08 duramax tuned n modded
2011 32bhok Sabre
2015 camping "24 nights"
Manufacturers will do anything to keep from paying warranty work. So it falls to the service provider to prove, beyond all doubt, the problem is indeed a "parts or workmanship" issue.
Getting inside the case to get at that oil level sensor will likely require removing parts of the case. Round out a screw head or route a wire incorrectly putting it back together and you can forget getting anything done under warranty.
The unit was purchased online. The service provider has no reason to try and help you out. It hasnt made a dime on it and may not get paid by Yamaha if the tech ignores the signs of customer fiddling. Pictures are often required to be sent to the manufacturer.
I agree that it should have been right from the start. But s**t happens. That is why there are warranties.
Based solely on how we did it where I worked, we would have put the oil and some fuel in the unit and ran it before the customer walked out the door with it. If there was an issue, get another unit for the customer. The unit has never been beyond the door of the dealer making his job of collecting on the warranty much easier.
The take away from this is support a local dealer. You will be surprised that many will match an online price once the shipping is factored in.
Sorry for the long response, I am truly trying to help the OP save himself from some potential regret.