Originally Posted by DJalbertacanada
I got a response from Forest river this AM, the Service spokesman has stated that some movement is normal, I then sent him a link to the video, I am interested to see what he says.
Thanks everyone for pics etc.
I am wondering Rubbernail and Crewdually if you saw any signs (hindsight being 20/20) of excessive movement in the front of your coach prior to this failure.
I started noticing it a year in advance. The fiberglass front would bow out a little. Then it started shearing screws that hold up the fascia. Finally it got to a point where I could see the coach flex closer to the truck's bed rails on every bump while traveling.
I sent them a video and everything. The final immature email I received from a different LCI representative blamed me, saying I added the hitch on the back and that caused the front frame to crack. The hitch was from the factory and even had their sticker on it. They totally jerked me around for weeks until I finally bought 16 feet of 6x2x.25" tubing and repaired it myself. Personally I believe it came out better than what they would ever build anyways. I also added an air hitch.
Looking back I should of called my insurance company and put in a claim. It's about a $5,000 job but I did it myself for a few hundred or so even with the shiny diamond plate.