As Narboza indicated above, it is pretty simple! BE SURE TO INCULDE your VIN number where indicated. In the Narrative section, short & simple is best, sticking to the FACTS w/o a lot of other stuff to cloud the issue. The NHTSA has been very responsive to this matter as you can see by their demand letters. THANK YOU to all who have filed and those who will file! We must keep this on the front burner to get some action! Lippert has "apparently" told dealerships they will not pay for these alleged repairs, even under warranty, that they and/or the customers must pay, then they (Lippert) will reimburse. This was after the complaints were filed, so appears "punitive" in nature to say the very least! ONWARD and UPWARD!