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Old 03-02-2012, 04:43 PM   #1
Join Date: May 2010
Location: Illinois
Posts: 38
over the phone quote = bad?

I emailed 3 rv dealers last week for a quote to replace our 2 axles on our 829BHS..... No replies after full week.

I called general rv and asked for a quote...the guy said ......well its hard without seeing it.... I said well Im not dragging it out to get a quote...(4-7 inches of snow today) So he said he will look into it and call me back.....maybe today or if not then tomorrow....

Really? ? Im not asking for a quote on fixing a noise...or a vibration...

Am I wrong??? It seems pretty cut and dry...just a quote...around-about price...

Brad & Melissa
2002 Ford Expedition 4X4 4.6 ltr
1999 ForestRiver Flagstaff 829BHS
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Old 03-02-2012, 05:23 PM   #2
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Location: Calgary
Posts: 375
I'm not a mechanic, but I know enough to understand there could be more to the job than what the person is asking for. One thing I can think of; what if part of the suspension is bad enough that it isn't safe? If he quotes you one price, and then you get it there and he wants double; what then?

I can appreciate not wanting to take it out in the snow. I made that mistake last winter as well- going when the dealer "wasn't busy." However I can see why somebody wants to see it first though.

Wolf Pup T16P owner

"The trouble with quotes on the Internet is that it is nearly impossible to discern if they are genuine." - Abraham Lincoln
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Old 03-02-2012, 08:48 PM   #3
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Join Date: Dec 2010
Posts: 78
Yes, you should be able to get a quote over the phone. You'll need year, make and model. You also need off the axle itself, the manufacturer numbers and serial numbers. A dealer may need a little time to check with axle maker for a replacement, but it only takes minutes.
Better yet call the axle manufacturer yourself. Your sign shows you are in Ill, just a few hours from Elkhart/Goshen In. We are going north in Aug, I called the manufacturer that made ours, give the numbers, the person I was talking to, replied right back with a price for the new axles and approximate price for changing them as it does vary from one unit to another, (we are changing from 7,000# to 8,000# axles).

Hope this helps,
God bless
Mike and Judy
Wherever we are parked is our home
2009 - 36RD5S
2007 - Dodge 3500 6.7 Cummins
May God bless
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Old 03-20-2012, 09:52 AM   #4
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Location: Splendora, Texas
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I would think that the dealers that you emailed don't want to do the job or are to busy to do it now. Good Luck
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Old 03-20-2012, 10:00 AM   #5
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Location: Iowa
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Where in Illinois are you located?
Or has this been resolved?
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Old 03-20-2012, 06:12 PM   #6
Join Date: Dec 2008
Location: Hartford, AL
Posts: 637
3 years ago I had to replace an AL-KO torsion axle on my old camper Flagstaff 831RLSS. There was a data plate on the axle I got the numbers off of the axle then called a AL-KO dealer about 2 hours away and had him order one for me. It took about 2 weeks and a complet axle was if I remember with shipping was about $450. I installed it myself. If you can't install it any local auto repair shop I'm sure would replace it for you pretty cheap, because it's only 4 bolts and 4 wire connection. It took me to remove and replace about 2 hours by my self. Good luck.

2007 Chevy 2500 HD 6.6
2012 Sabre 31RETS
(LA) Lower Alabama
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