Originally Posted by campingmcknights
Well... Ended up having to remove housing to expose gears. A little rust in the center, but otherwise looked good. Still would not manually crank. Hub removed the set screw and we can now manually raise and lower the jack. The motor still feels warm and the clicking suggests that it not a power issue, but a motor issue. Disappointed with the frustration, but it is what it is. glad to have this new beauty. Any suggestions as to what we might try to request from the dealer? Is a repair going to invoke replacing this with the same model?
Glad to hear hubby figured it out. What jack was it?
As for working through the dealer, I would try to replace under warranty if you think its shot. You said your dealer is four hours away so maybe you can get them to ship you a new jack.
My last LCI jack stripped its gears within 6 months and I replaced with a Barker 3500vip power jack under warranty. Think I had to pay the difference in price.
The Barker is really nice (more power, quieter, more reliable). The only problem it gave me was two years later when the up/down switch failed. A call to Barker and they sent me a new switch for free. Plug and play and all is good with the world.