Originally Posted by dcheatwood
I replaced my trail express at walmart after a blowout on i49 last year. They had 4 lr-d in stock. They had me park outside the bay and rolled a floor jack out. I told tire and lube manager that it had to be jacked on the frame and not on the axle. They did that and I was able to walk around it and watch. No problem other than the boy who did it griping about having to do it.
Ask for road hazard warranty. I almost got it before some lady at the counter said "I thought we couldn't do road hazard on trailer tires." Anyway... Your story is familiar. I had 3 blowouts like that, on load range E. Tires looked fine then boom!
Dave, I think that Wal-mart 'company' policy is not to work on trailers/RV's.....but you may always find a more customer oriented manager at some locations.
As far as road hazard, that varies by chain and if they are self insured (like Wal-Mart is) or buy a third party policy from a national company. Any third party plans I have seen excluded commercial, trailer, RV, and many times off-road use tires (mug grips). Mistakes do happen, and someone working the counter will sell you a road hazard that is not supposed to be covered. it can be a fine point, and I have actually seen where Wal-mart refunded the price of an incorrect sold road hazard policy, but did not cover the trailer trailer even though they initially sold it.
I just saw in a previous post, advising that Discount Tire sold road hazards......... although their fine print may say otherwise on RV's.
Tire Warranty: Certificate for Tire Replacement, Refund or Repair | Discount Tire
Conditions and Exclusions
Non-commercial service includes use by the owner in his/her regular trade or business but excludes commercial truck, racing, off-the-highway, taxi, limousine, or similar service. Passenger, SUV or light truck tire road hazard warranty (if applicable) does not apply to tires used on commercial trucks, recreational vehicles
or off-the-highway service.
I advise everyone to read their road hazard warranty (as in any insurance policy, the written word supersedes the spoken one), and not just trust that the person behind the counter was properly trained. It may save you some grief down the road. You may also find out that sidewall strikes are not covered in a road hazard policy.
BTW, Tire Rack road hazard also excludes trailer tires:
- The following tires are not eligible for Tire Road Hazard Protection:
- Competition tires
- LT Metric sized tires
- LT Flotation sized tires
- Trailer tires