Service Problems with R-Pod
We have a 177 that we have been thoroughly enjoying.
May 3rd 2015
The furnace developed a problem and we made arrangements to take it to the dealer where we purchased it. While there, we would also be getting the wheel bearings serviced as it had been 11 months since last serviced and the summer season was approaching.
Unfortunately, just 45 miles short of the dealer, the driver side wheel bearing failed! Got the rig slowed down quickly and off the highway. Contacted AAA and after several hours got the trailer transported to the dealer. It took the dealer a couple of weeks just to determine that the entire axle would need to be replaced. They claimed that Forest River would not answer their inquires. They finally got the axle ordered and after a couple more weeks it arrived. BENT! and unusable! They refused the shipment and had it returned to Indiana, immediately ordering another with a rush on it. Been two more weeks now and still no axle. All attempts to contact Forest River by email, and phone message have been completely ignored.
Is this what this company is about? We have been ardent promoters of the R-Pod everywhere we go, but this experience is casting a very dark shadow on them.
Anybody out there with similar experience?