Originally Posted by davel1971
I spoke with local truck/spring shop and they said they align trailers all the time and even do it for the rv dealer.
Sounds like the dealer is not being at all helpful, so contacting FR's Warranty Dept sounds like a good idea at this point.
Did the local shop give you a price for checking this? One option to try to cut through the run-around would be to have them give you the measurements. Armed with that you could go back to FR for remedy and ask them to reimburse you the cost of the alignment check. No guarantee they will, but this is a potentially serious issue, so getting an independent opinion on what the problem is might be worth it if you don't have to lay out too much $$ upfront to have them check it for you.