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Old 09-03-2013, 10:28 AM   #11
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We had the same issue with our 2013 Flagstaff 30WFKSS. Had about an inch clearance between the top of the tire and the wheel well. After talking with Sheila McGee about the problem I was offered the option of new axles or the lift kit. I chose the lift kit and had it installed locally. FR paid for the install.

The problem as it was explained to me was that the camper should have had axles with a 30 degree down angle but instead came with a 22.5 degree angle. I think the lift kit gives more clearance than the 30 degree angle axles would give.

BYW Sheila was first rate to deal with.
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Old 09-03-2013, 10:31 AM   #12
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Forest River is VERY aware of the problem but will act suprised when you contact them. I feel sorry for all of the other people out there that will be stuck with a brand new camper that was not manufactured to spec. The higher ups at Forest River should be ashamed.

New V Lite owner with problems
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Old 09-03-2013, 11:43 AM   #13
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Quote:
Originally Posted by Rick R View Post
We had the same issue with our 2013 Flagstaff 30WFKSS. Had about an inch clearance between the top of the tire and the wheel well. After talking with Sheila McGee about the problem I was offered the option of new axles or the lift kit. I chose the lift kit and had it installed locally. FR paid for the install.

The problem as it was explained to me was that the camper should have had axles with a 30 degree down angle but instead came with a 22.5 degree angle. I think the lift kit gives more clearance than the 30 degree angle axles would give.

BYW Sheila was first rate to deal with.
Rick - Are yours the Al-Ko torsion axles or the Dexter axles?
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Old 09-03-2013, 01:42 PM   #14
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Vern- Axles are Dexter Torflex #10 Axles 4,000 lb. When I noticed the problem I went to the nearest scale to check the weight. Axles scaled out at 6,900 lbs or 3450 per axle. Arms were ~ horizontal or in the normal "loaded position".

Rick
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Old 09-03-2013, 02:00 PM   #15
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Rick - Thanks. I'm a little dense here and am just trying to wrap my head around the variables. Would you have settled for the lift kit if the torsion axles were past horizontal (i.e., appeared "overloaded"), or was the fact that the axles appeared to be handling the load what justified the lift kit as your fix?
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Old 09-03-2013, 02:34 PM   #16
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Vern - After weighing the camper and speaking with a local Dexter axle dealer it appeared the axles were loaded as they should be and not failing. New axles would still be rated at 4,000 lbs but with a 30 degree down angle so I felt I would have more clearance installing the lift kit on the original axles.
We purchased the camper new last October so getting close to end of warranty, but now we do have a file with our name on it at FR if we have future issues with the axles.
Yes, it would have made sense to change axles if FR would supply 5200 lb units. But, is is a "V" heavy on the "lite" trailer. We knew when purchasing a trailer that was light enough to tow with a half ton there would be trade offs and have been very aware of how much we put in the camper. Thirty nights in it so far this year and we have been very pleased with it and Forest River, Cheyenne RV service.
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Old 09-03-2013, 03:24 PM   #17
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Thanks, Rick. Makes sense to me. Happy travels!
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Nights camped: 2012 (29); 2013 (26); 2014 (40); 2015 (43); 2016 (35); 2017 (34)
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Old 09-03-2013, 03:38 PM   #18
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warranty

youroo. I didn't purchase the next year factory warranty but did purchase the 7 year extended warranty. I feel that this is a factory quality issue and they should deal with it. I don't really mind doing the kit install myself. I know for sure it will be done properly. No dealer cares about my trailer as much as I do. Hopefully I will get the kit and the tires next week. Serge
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Old 09-06-2013, 08:49 AM   #19
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Insufficient wheel clearance 2013 windjammer 3008w. I received the lift kit on Wed. Repaired the rubbing damage by installing new liner material. Installed the lift kit on Thursday. Now has proper clearance. I also have to adjust the hitch to take into account the new trailer height. Still upset about the way this was handled by both McKenzie trailer and Forest River. The moral of the story is trust no one with your trailer and your safety. This trailer should never have left the factory in this very unsafe condition. The dealer should have picked this up with a proper PDI. Mine is for sure not the only one. You would all do well to check this out with your own rigs. Thinking of passing this to the MOT Ontario ministry of transport and the DOT Canada transport. Serge
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Old 09-10-2013, 02:01 PM   #20
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I have filed a complaint with the National Highway Traffic Safety Administration and would encourage anyone else that has this issue, report it too. The website is https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml and is very easy to use. I have done a lot of research on this issue and there are a lot of people out there with this very issue. The more people that report it, the more likely Forest River will do something to change it. The representative that contacted me from NHTSA said the same thing.
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