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Old 05-22-2015, 02:52 PM   #1
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Unhappy Yikes... Dealer dropped my 5ver off the truck...

My wife and I ordered a Wildcat 312QBX several months ago, with all the options that we wanted. I secured financing, purchased insurance, and coordinated to pick it up tomorrow from the dealership. I received a call from the salesman 30 minutes ago letting me know that they dropped the trailer off the truck while they were moving it to prep. I called the bank, and insurance company and stopped/cancelled everything until we see the trailer. The salesman says there are hairline fractures in the floor underneath the bedroom in the fiberglass exterior. Here's my issue, I ordered a brand new trailer, and it is already boogered up before I even take possession of it. I am inclined to decline it, and either order a new one or shop for a new one, as I don't feel good about purchasing something brand new that has already had repairs done to it from a drop. Am I overthinking this? Or would you do the same? Looking for opinions... Thanks ahead of time...

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Old 05-22-2015, 03:04 PM   #2
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I would NOT take delivery of that unit 😁

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Old 05-22-2015, 03:04 PM   #3
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I would not take that one and the dealer better give you an amazing deal on the next one you order IF you order from them again.

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Old 05-22-2015, 03:13 PM   #4
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gree with X3.......DO NOT take that camper! Agree with EVO2700 100%
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Old 05-22-2015, 03:24 PM   #5
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Until anything is signed or money changes hands ... it's still their RV. I know it will set your plans back, but either make them order another one or move on to another dealer. We ordered a new fiver and during the PDI it had so many build quality issues we drove away. I dunno what they did with it.
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Old 05-22-2015, 03:50 PM   #6
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No money has changed hands.. I stopped everything on my end, prior to finalizing. So, consensus thus far is pass on it.. Which I am inclined to do.. I worry about what could be wrong that is left unseen..
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Old 05-22-2015, 03:52 PM   #7
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I'm happy to hear they disclosed the accident... but I agree with those above in their advice not to accept the trailer.
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Old 05-22-2015, 04:21 PM   #8
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Walk away, NOW.

The risk is just not worth it.
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Old 05-22-2015, 04:26 PM   #9
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I would make a note of the VIN if possible before you tell them no. This way they won't try to resell you the trailer later if you keep doing business with them, which you may. They had an accident, and admitted to it.

However, they are going to have an insurance claim on their own carrier, who may pay them fix it. Then they may try to resell it, without disclosing the previous damage...or not. I'm not saying they have or will do anything nefarious, but just informing you of a way to make sure it all stays above board for your sake.
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Old 05-22-2015, 05:02 PM   #10
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I consider these guys the most reputable dealer in the area.. We have a travel trailer that we bought from them, and after shopping around for a 5ver, couldn't find anyone that could exceed their customer service and or satisfaction.. That being said, I know accidents happen, but from the sounds of it, the individual moving the trailer up to the garage didn't have the hitch latched.. I am disappointed and really in the end, fighting impatience as we have waited months for this.. Guess we will let them know to order a new one, and what incentive they will offer to keep my business.. We are in season now..

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