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Old 04-29-2014, 06:57 AM   #11
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"Blue Ridge used to be by Cardinal and is now a FR line."

I think this says it all, unfortunately. I only have a popup now, but da#n! I expected my new trailer to be the same quality as my 2007 Starcraft.

Good luck and keep us posted. At least you can be sure that FR customer service will take care of you.
They took care of me, and I live overseas!
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Old 04-29-2014, 10:38 AM   #12
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The remote is usually always powered by the battery when the disconnect is open. I would unplug the trailer and disconnect the battery for a couple of minutes to reboot the electronics then retest from there.
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Old 04-29-2014, 10:50 AM   #13
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Please see my post of 2/13/2014 regarding Auto Level / Slide Interaction - there HAS to be something to this, although the dealer "couldn't duplicate the problem" and we haven't seen it again since. Still nervous every time I start mashing buttons on the control panel. I do it all in manual mode now and the remote stays in the drawer.....
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Old 05-01-2014, 02:15 PM   #14
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Sounds like poor quality control. The dealer should have got most of this. Just give them a chance to get it right before you Lawyer up.

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Old 05-01-2014, 07:27 PM   #15
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Poor quality absolutely.

As of yesterday the dealer was still "working" on it, they say they started on Monday. I have a hard time believing they are still working on it.

I'm trying to be patient but I am about out. This weekend will make 4 of 6 that this piece has been in the shop.

I'm not trying to lawyer up, but if they don't get this done I will have no option. I didn't pay all this money for it to sit on the dealer lot.
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Old 05-01-2014, 09:10 PM   #16
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IMO, if you've lost faith in your dealer, it's time to get the camper as is and work with Cardinal to help you find somewhere else to take it.

Good luck!
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Old 05-02-2014, 11:44 PM   #17
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Big Baron, Cardinal and Blue Ridge are both Forest River brands. I own a 20014 Blue Ridge and except for some minor differences they are the same.
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Old 05-03-2014, 12:54 AM   #18
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Calpolydm, I would lawyer up because I know you would win against a little company like Forest River, I would also called them everyday telling them you are going to lawyer up that will want them to help you with your problems much faster.
You really know how to get the most from a company, I think a good lawyer could get you money back in about 6 years and a cost of may $15,000.
Also the factory does not use water to test the systems, they are tested with air pressure so you may want to ask your dealer to tell you the facts about how the system froze.
I have been dealing with Cardinal for over 6 years and they take care of you if asked in the correct way. Otherwise you better lawyer up and take your changes on who will win.
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Old 05-03-2014, 12:58 AM   #19
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Good Luck you going to need it.
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Old 05-03-2014, 03:24 AM   #20
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Quote:
Originally Posted by mbrolin View Post
Big Baron, Cardinal and Blue Ridge are both Forest River brands. I own a 20014 Blue Ridge and except for some minor differences they are the same.
Thanks, but I know that. It just amazes me a the disparity of QC among similar (or identical) trailers that come out of the various factories.
Is someone asleep? Is it that the Amish don't drink coffee?

I bet a few good phone calls would get this taken care of. FR has really good customer service ONCE you get in touch with the right people.

@Topkick - Maybe you could PM the OP a phone number or two.
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