2009 38 bhqs le
We have had ours for 3-1/2 weeks now. We love it for many reasons. The floor plan is what we needed for the family, the features are many and wonderful, and the quality is very good overall. However, we just found that the heating system is defective (as we enter the heating season).
It appears the underfloor heating duct connection to the furnace is undersized. That duct as well as the main underfloor duct are largely collapsed and therefore restrict airflow. These issues result in a number of problems including: no heat to bunk rooms, poor heating in the rest of the unit, noisy furnace, and the furnace cycles off on high temperature despite the fact that the thermostat is calling for more heat.
In the course of working out the repair details with Forest River and Bradford RV (the dealer) a number of other deficiencies developed or became obvious. Bradford brought it to their shop, satisfactorily completed all necessary repairs, and returned it in 3-weeks time. Bradford was fantastic and Forest River provided the necessary support.
We are very happy to have the trailer back and are very satisfied.