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Old 02-26-2009, 07:11 PM   #1
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Forest River says not their problem...

We purchased a Forest River Cardinal Spring 2006, 4 slides, 37RL. We have had two blow outs on tires for no reason. We noticed that the tires on the left side of the trailer were way too close together (barely can get your fingers between them). The other side is normal. We were always told the trailer was sitting crooked. We took it to the dealership for maintenance and asked them to check this for us. Dealer said the hangers were welded a half inch off FROM THE FACTORY. (Lippert) The dealer has called as we have repeatedly to Forest River and Lippert. Spoke to a man named Vaughn at Lippert and he says from the photos the dealer sent it is within specs. Clearly it is not so as the dealer says it is wrong. Terry at Forest River has discussed this issue with Vaughn at Lippert and also the axle manufacturer. Both are saying out of warrenty - not our problem. This is a very serious and dangerous issue and we are wanting to make everyone aware that Forest River/Lippert refuses to help. There is a Lippert dealer less than 45 minutes away and they would not even consider looking at it. We are also notifying Trailer Life and Highways magazine (Good Sam Club mag). Needless to say, the dealer is out done with Forest River also. What I hate is we liked our RV but are very unhappy with the fact that these sort of items should not have to be fixed in 2 years and not a lot of road miles.

Anyone have any suggestions??

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Old 02-26-2009, 07:17 PM   #2
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Sorry to hear about your problem. Since this is a used unit, is it possible these are not the original tires. Maybe these tires are too large.

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Old 02-26-2009, 07:31 PM   #3
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We purchased the unit brand new in 2006.
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Old 02-26-2009, 08:01 PM   #4
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Did you check the date code on the tires? I bought my Rockwood new in 2006 and the tires were already two years old. And what type of suspension is on your camper? If you could post some pic to show the difference between both sides, some one here may see a signs of where the problem started.
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Old 02-26-2009, 10:20 PM   #5
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I would take it to small claims court. If you take photos and measurements of both sides with a tape measure clearly showing the 1/2 inch (or more) difference- and all 4 tires are the same size, THEN that is clearly a manufacturing defect effecting vehicle safety, (not to mention excessive tire wear), and it should be corrected. GOOD LUCK, Randy
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Old 02-27-2009, 03:50 AM   #6
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What brand are the tires?
Are they wearing excessively or unevenly?
What is the load rating of the tires and what does your trailer weigh when fully loaded?
If axles are welded on crooked, how hard would it be to fix??
I'm thinking careful measurements will tell a lot.
Is it possible for a truck frame shop to grind off weld and re-position axle?
That might not be all that expensive.

It's also possible the tires are at fault and in that case it's not a Forest River warranty issue.
There are other "blow out" stories here and many more on the woodalls forums.

My advice is deal with it and move on.
Good luck!
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Old 02-27-2009, 06:14 AM   #7
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Original tires were G rated Load Boss 235 85 16 G (14 Ply) 110 lbs cold. Replaced with (recently) Crosswind LT 235 85 16 G - the difference being having deep grooves. Of corse, we just recently put these tires on and have not used the unit since then.
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Old 02-27-2009, 06:37 AM   #8
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Sounds like it's time to take some measurements. I assume all 4 tires are the same size. Measure from wheel center to wheel center on each side. These measurements need to be very close. Then go under trailer and measure from a cross member to each spring hanger. Do this for each side, and again measurements should be very close. If the spring hangers measure ok, but the wheel center measurement is off, you have a bent axle. If the spring hangers are off, you will probably have to move all 3 on one side. Might want to measure the distance between hangers on each side also. These measurements should help to identify the exact problem.
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Old 02-27-2009, 07:28 AM   #9
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That is exactly what the dealer did and they state the hangers are off. Welded off from the factory. They did measurements and took pics and sent them to Lippert and I believe sent them to Forest River, but seems I am still told the same thing. Our problem..
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Old 02-27-2009, 07:29 AM   #10
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I agree with time to take some really good measurments. The best measurements would be to set the RV up level and hang a plump bob from the center of the pin then measure from that point to the axle where the springs are attached. Once you've measured both sides and the distance between the springs you can figure how much "off" it really is.

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