I was trying to do some research on needed parts for our 2008 Cardinal. The other night I wrote Terry at Cardinal asking for help. The next morning I was checking my e-mails and there was as e-mail from a supplier of Cardinalís. Iím not sure what time Terry gets to work but he fired my e-mail alone with his support to the supplies and they got right back to me and said I would have the parts in 2-3 weeks. I had to slow them down, we are on the road and wonít be home until May to receive them.
Now thatís what I call great customer service. Terry I donít know if you monitor this forum or not but the few times Iím needed help you have always been right there.
Jim and Jane
2008 Cardinal 30TS
Trail Air Pin Box, Center Point Suspension
Reese 18K hitch - Garmin 1690 GPS
2008 Chevy 2500HD 4x4 Duramax/Allison, Long Box, Smartair
Nights camped in 2011: 120