Great Customer Service

[Traveler II]

I was trying to do some research on needed parts for our 2008 Cardinal. The other night I wrote Terry at Cardinal asking for help. The next morning I was checking my e-mails and there was as e-mail from a supplier of Cardinal’s. I’m not sure what time Terry gets to work but he fired my e-mail alone with his support to the supplies and they got right back to me and said I would have the parts in 2-3 weeks. I had to slow them down, we are on the road and won’t be home until May to receive them.

Now that’s what I call great customer service. Terry I don’t know if you monitor this forum or not but the few times I’m needed help you have always been right there.

Thanks

[chevy02]

Isnt it great when people do their jobs like they`re suppose to.

[Traveler II]

It's sad that more companies don't support their customers. Cardinal has been the exception. On the other hand I've only talked with Terry, so I think it a combination of a good employee working for a supportive company.