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Old 06-12-2014, 10:06 AM   #1
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Lemon Cardinal

This likely wont be posted but I will try. I was just wondering how many people out there have had noting but problems with their unit?
We bought our 2015 Cardinal a few months ago and have have nothing but issue after issue. So far the stove is being replaced, the convection oven is being replaced, the refrigerator doors have been replaced. When we got the unit they had actually duct taped the ceiling above the washer and dryer in place not nailed or screwed. When they installed the washer they dented the front. The water filter keeps blowing the housing off (there is a pressure regulator on the hose). The dining room table has been replaced. The fold up dining room chairs when set on fell completely apart. The oven vents into the living area so you can't breath if something gets spilled when cooking. One wall light has gone out and had to have the switch replaced. I guess I'm just not understanding how you can spend so much money on something like this and get such junk.
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Old 06-12-2014, 10:12 AM   #2
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This likely wont be posted but I will try. I was just wondering how many people out there have had noting but problems with their unit?
I can't help with any of your issues but I did want to clarify that this forum isn't affiliated with Forest River. It's wholly owned and operated by an unrelated company. Calling it a "fan forum" is the best description (though, we do have our share of non-fans who have had problems).

Good luck with the rest. You may be able to contact the warranty manager for Cardinal directly:
https://dealers.forestriverinc.com/D...nformation.pdf
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Old 06-12-2014, 11:16 AM   #3
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Welcome to the FR forum. It's always sad when a negative experience makes people find this site.

Good luck with resolving your issues.
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Old 06-12-2014, 12:15 PM   #4
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As with any product or company you are bound to be some members but many of us are happy campers. While I'm surprised a TT left FR with those issues I'm even more surprised your dealership let you take delivery of it. Did they do a PDI and if so, how did your walk-through go?

Hopefully the issues will be fixed soon so you can enjoy your camper.
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Old 06-12-2014, 12:53 PM   #5
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confused as to why you think this wouldn't be posted?
do you think that someone has censorship powers here?

as was said, this site is not affliated with FR Inc., just a site run by FR product owners.

and three of your issues are with the appliance manufacturers, not FR.

you might want to check out the Cardinal Owners Club website to seek some input from long time Cardinal owners.
Cardinal RV Club • Index page
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Old 06-15-2014, 03:38 PM   #6
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After buying a new 2012 Dutchman travel trailer and all the issues we had it was time to say goodbye to new and get a used Cardinal (2009) that has all those pesky items fixed, After 6 months it's working great. Our friend have a Cedar Creek 2013 and have gone through the same as you, problem after problem. It would appear the final product checks are now done by the owner, Pity!
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Old 06-22-2014, 08:14 PM   #7
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We have the same problems with our 2014 sandpiper. We purchased our unit 3/25/14 and have only had possession of unit for a total of 19 days the rest of the time it has been sitting at our dealer trying to get approval for warranty work....also our dealer has stated that this unit should have never left the factory....two weeks ago we met with two forest river reps at our dealer and was told that everything has been approved to be fixed by our dealer but to no prevail has any parts or work been done on our $70,000 trailer...what a joke...we told them if the trailer isn't complete by 7/3/14 they will be hearing from our lawyer and we will be filing for the lemon law.....i am totally appalled by forest river products...I have owned four other trailers from forest river and nothing compared to the crap that's being produced today....lesson learned for sure...we're done....
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Old 06-24-2014, 10:14 AM   #8
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We have the same problems with our 2014 sandpiper. We purchased our unit 3/25/14 and have only had possession of unit for a total of 19 days the rest of the time it has been sitting at our dealer trying to get approval for warranty work....also our dealer has stated that this unit should have never left the factory....two weeks ago we met with two forest river reps at our dealer and was told that everything has been approved to be fixed by our dealer but to no prevail has any parts or work been done on our $70,000 trailer...what a joke...we told them if the trailer isn't complete by 7/3/14 they will be hearing from our lawyer and we will be filing for the lemon law.....i am totally appalled by forest river products...I have owned four other trailers from forest river and nothing compared to the crap that's being produced today....lesson learned for sure...we're done....
I went with heartland landmark this time and after 5 forest river products the quality is much better on a heartland. I have had minor issues, mostly caused by the dealer robbing parts for other Rv's rather than wait for a warranty part to be sent, but overall a refreshing experience from FR. As far a a lemon Rv, think it has to be motorized and would have had to be repaired 3 times for the same defect, none of this would apply to you, also most of the things you are having problems with have nothing to do with FR, they are outside vendors.
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Old 06-24-2014, 10:46 AM   #9
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My 2005 Cardinal spent much of its first year parked at the dealer. What a joke. I think the problem was mostly with the dealer, who is now out of business.

I think the factory should also do a pre-delivery inspection and not rely on their dealers to find and fix their mistakes. Assuming the factory cares about their reputation.

I was glad when the warranty was up so I would not feel guilty repairing the trailer myself. Fast forward 9 years and I have been happy with my re-worked Cardinal. My rv friends have not had trouble free rv's. I guess it is common in the industry.
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Old 06-24-2014, 10:56 AM   #10
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Sorry for all your troubles. We're working through ours, as trading off can just bring more troubles with another brand. Fix 1 thing, 2 more pop up. I could write a book on this from the smallest trailer to our class A. In all honesty, if you don't have any structural issues or leaks, you're doing good. All the stuff you mentioned sounds like easy fixes, at least in my experience of troubles and fixes.

bob34787, not knocking Heartland, but I left one on the lot with cash in hand. 15 issues in 30 minutes, some major. Quality wasn't there, at least on every one I saw on the lot from the Gateway to the Landmark. I follow their forum also. They aren't really any better in my opinion. They definitely need some work in some areas. Sounds like you came out to the good this time.

This is the norm today. You either buy one expecting the issues, and expecting to work through them, or you just hang up the hobby or lifestyle.
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