We absolutely love our Cardinal. It is a 2013 3450. We have pulled it over 12,000 miles and used it over ten months. We had a bad A/C unit and an outlet fitting from the hot water heater break. We were on our way to the international rally, so we called Tim in the warranty department. They fixed everything and put us up in a suite near by. We were not put on a waiting list. We just received wonderful service. They checked on us several times at the rally, and put us up in a suite after the event. They went through the unit and checked everything from end to end. They also payed for two days of camping afterward just to triple check everything. They sent a manager to the campground to make sure everything was perfect. We asked them to make a modification to one of the cabinets, and we had previously ordered a replacement table because we had damaged the one that came with the unit. They made the modifications to the cabinets and replaced the table free of charge. They are wonderful, and we would not own an RV that wasn't made by Forest River. The Cardinal is made very well, and the Cardinal support team is above reproach. For an outstanding deal, call Bob Novotny at United RV at 817.834.7141. If you would like to contact me, my cell number is 817.690.8797.