I (actually my DW) made them take the rims and tires off my 2011 Big country. They wanted to dismount my tires and put them on the rims that had the E rated marathons on them.
DW informed them the rims that came on the cardinal were probably only rated to 80 psi. While she knew our rims were 110 psi rated. So if they didn't want to swap out rims and tires she didn't want to proceed any further with this deal. Then she looked at the service manager and asked him " Would YOU load this trailer for camping with your family and tow it 500 miles on those E rated tires?"
Of course he said yes he would, the tires are perfectly acceptable and are what the Manufacturer recommends. They are perfectly safe."
DW informed him "Then you IMHO Sir are a d@m fool and you are risking the life of your family and others . E tires are barely enough to carry the factory weight let alone the cargo."
That's one thing about my DW... She doesn't say much usually but when she does it is in your best interest to listen.
Needless to say the service manager doesn't care if he ever sees or hears from US again. Two calls to him with messages left and he won't return them. Thank goodness the issues I had I could fix.
She really likes this trailer. She just doesn't care for the cavalier attitude of the service people.
2016 F350 6.7 Drw 4.30 gears
2016 Cardinal 3825 FL
2011 Big Country 3500RL...Sold
DW, 2 Spoiled Beagles IZZY and Pup Pup,
And Hillbilly Bob an American Bobtail Rescue Cat.
Seeing America one jobsite at a time..