i'm not an expert in this but the good news is that you say it cools on propane. that says all the plumbing is ok. when on propane a flame (burner) creates heat to drive the cooling. when on electric there is an electric heating element to create the heat that drives the cooling. so this heating element is not working. could be that it has been burnt out. could be a loose electrical connection so that power is not getting to the heating element. put a multimeter on the terminals of the heating element to see if power is getting to it or not. if so and no heat, replace the element. if no power start tracing wires to find out why no power. could it be something else like the refrigerator control board, possibly. you've got a few years on it.
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2015 cardinal model 3825fl
2015 dodge ram 3500 dually
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