My husband and I just purchased a brand new 2015 Cardinal 5th Wheel model 3825FL. This is the second unit we took possession of, as we discovered a serious leak inside the front of the forward living slide during a walk-thru of the original unit we has purchased, mere minutes after the contract was signed.
It just so happened that while we were inside completing the paperwork of sale, it was raining outside. I asked the sales rep if I could go inside the Cardinal one more time before we left, as I was so excited that it was actually ours!!!!!!! OMG! The forward facing living room floor was so soaked that there were actual pools of water along both tracks of the right side slide.
The dealership said it was a structural defect and that the unit was sent back to Forest River. It took about a week, but they were able to locate another unit for us and we took delivery of it on August 8th. WELL GUESS WHAT? Unit #2 has the same exact issue!!!!!!!!
I am off to Lowes Home Improvement store to buy a dehumidifier in hopes that I can save the flooring, but I am distraught.
Not sure if anyone has been paying attention to the weather in the south over the past 4 days, but here in the foothills of North Carolina it's been raining for the entire time. Well, wouldn't you know, yesterday morning we woke up and went into the living room and at the front of the unit the entire floor is soaking wet!!!!!!!!! I am sick to my stomach.
This unit listed for $104,000.00! We have gotten NO SUPPORT from Carolina Coach and Marine, and now my husband has no option, but to contact Forest River directly.
Has anyone else suffered our same fate with this year/model? As this is our full-time home, I am terrified of what lies ahead.
If anyone can offer suggestions on who at Forest River we can contact, I would be most appreciative.
Thank you so much,
Uptowncivilian aka Janet Fox