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Old 09-28-2015, 06:50 AM   #1
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Join Date: Sep 2015
Location: Lenoir, NC
Posts: 5
Exclamation Two 2015 Cardinal 3825 FL 5th Wheels with leaking slides

My husband and I just purchased a brand new 2015 Cardinal 5th Wheel model 3825FL. This is the second unit we took possession of, as we discovered a serious leak inside the front of the forward living slide during a walk-thru of the original unit we has purchased, mere minutes after the contract was signed.

It just so happened that while we were inside completing the paperwork of sale, it was raining outside. I asked the sales rep if I could go inside the Cardinal one more time before we left, as I was so excited that it was actually ours!!!!!!! OMG! The forward facing living room floor was so soaked that there were actual pools of water along both tracks of the right side slide.

The dealership said it was a structural defect and that the unit was sent back to Forest River. It took about a week, but they were able to locate another unit for us and we took delivery of it on August 8th. WELL GUESS WHAT? Unit #2 has the same exact issue!!!!!!!! I am off to Lowes Home Improvement store to buy a dehumidifier in hopes that I can save the flooring, but I am distraught.

Not sure if anyone has been paying attention to the weather in the south over the past 4 days, but here in the foothills of North Carolina it's been raining for the entire time. Well, wouldn't you know, yesterday morning we woke up and went into the living room and at the front of the unit the entire floor is soaking wet!!!!!!!!! I am sick to my stomach.

This unit listed for $104,000.00! We have gotten NO SUPPORT from Carolina Coach and Marine, and now my husband has no option, but to contact Forest River directly.

Has anyone else suffered our same fate with this year/model? As this is our full-time home, I am terrified of what lies ahead.

If anyone can offer suggestions on who at Forest River we can contact, I would be most appreciative.

Thank you so much,
Uptowncivilian aka Janet Fox

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Old 09-28-2015, 07:58 AM   #2
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Join Date: Feb 2014
Location: Dacula, Georgia
Posts: 1,218
Here is just my advice: water will KILL YOU RV ENJOYMENT EXPERIENCE; get it corrected now!!

1. CALL the FR factory number and get contact info for YOUR BRAND, WARRANTY MANAGER. Then, call that person and then document your call with an e mail summary.
2. Explain your findings in as much detail as you can. Do not dawdle on previous unit, it's gone.
3. Explain your URGENCY, right now, and where can you take it for FAST, complete repair.
4. DO IT.

I just hauled my 2015 Silverback from Atlanta to Topeka/Goshen for serious repairs. Used an outside of the factory repair center ( recommended by them ), 2 trained men, 2 full days!!
We also had a leak in the BEDROOM SLIDE.
Treated great!! All issues, and there were several, all good.
I am 72 years old and did not cherish hauling that rig to Indiana unless we had to. No satisfaction here in Atlanta!
My issues were:
*front cap fade; second time
* leak in bedroom
* dining slide tearing dacor underbelly
* BLACK TANK seal leaking like crazy
* 2 blinds broke
* MAIN Dometic AC not cooling
* interior wood trim loose

Thank you FR and RCI Wave

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Old 09-28-2015, 08:21 AM   #3
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Join Date: Sep 2015
Location: Lenoir, NC
Posts: 5
Thank you, SilverbackMel, for your response. I have forwarded your suggestions to my husband, who is at the office.
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Old 09-28-2015, 10:40 AM   #4
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Join Date: Jun 2015
Location: payson, az
Posts: 960
wow! we also have a 2015 cardinal 3825 (front living room). so far we have not seen any leaks but then again it has not been in much rain. it has been it a few thundershowers but I have not seen any leaks. we are also living in it full time, so this problem certainly caught my attention. the rainy season is coming! would you do me a favor and post any updates you get about this? if there is something to inspect for please let me know. if there is a problem i'd like to get it corrected before it rains. really sorry for the problem!
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Old 09-28-2015, 10:54 AM   #5
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Join Date: Feb 2014
Location: Dacula, Georgia
Posts: 1,218
Check and re caulk

Check every lap over point and when in doubt, re seal with appropriate caulking. Not JUST the roof! At EVERY corner and trim cap and where sides are hung.
I learned the HARD WAY! Never assume the factory did a great seal job. Some spots had ZERO CAULK. That's a NONE, NADA, ZERO!
Dont forget to extend those slides and re seal EVERY POSSIBLE screw and nut or fastner or where they come together!!
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Old 09-28-2015, 01:15 PM   #6
Join Date: Oct 2012
Location: mountain top pa
Posts: 63
Take it back to the factory, they did a great and COMPLETE JOB on mine, too them out, replaced and realigned the opening then stuck them back in correctly. Don't go to a dealer they sell that is all they are worth.
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Old 09-28-2015, 01:35 PM   #7
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Join Date: Jul 2015
Posts: 2
i own a Forrest Rive 37 foot RV and it had a leak when hooking up city water. Center carpet go very wet. I took it back to Little Dealer Little Prices but they did nto fix it, they claimesd they had but by the time I went back out and found it again, the warranty was gone. Alas, i am not impressed with Forrest River and do not think i would buy another one.
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Old 09-28-2015, 03:00 PM   #8
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Join Date: May 2015
Posts: 11
Exclamation Leaking 5th wheel

I would still contact FR about the shoddy workmen ship and see if they can help. They may be happy to improve their public image.
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Old 09-28-2015, 03:23 PM   #9
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Join Date: May 2015
Posts: 485
I don't understand why any owner would have to return a unit to the factory, isn't it the factory's responsibility? I think my Wildcat may be going back and I sure don't plan on wasting my time.
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Old 09-28-2015, 03:32 PM   #10
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Join Date: Dec 2014
Location: oakdale, ca
Posts: 289
My 5er had frame issues and had to go back to Indiana for complete re-weld. Contact Jerry Miller at He is in charge of the factory repairs. He did great by me picked up the unit did repairs and returned unit in 3 weeks. Sounds like your issue is a easier fix than mine was so should be shorter time.

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5th wheel, cardinal, leak, slide, wheel, slide out

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