Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×


Reply
 
Thread Tools Display Modes
Old 04-12-2019, 09:49 AM   #41
Senior Member
 
Join Date: Aug 2011
Location: Lufkin, Texas
Posts: 114
Picked another Battle

As some say, pick your battle and mine was the Refrig Doors, you know the first thing you see when entering. One of the doors on the cool portion had a scratch and one freezer drawers had paint on it. Dealer replaced both but the replacement drawer was dented and in replacement they managed to dent the other drawer. Not going to try to explain my Rant, but 6 mons later the factory, with understanding of a very helpful warranty manger named Joe asked, what's your address I'll have them shipped to you if can install, to which I replied, YES and THANK YOU! (A peace of cake.)

Like I said, Pick your battles, I won that one and it was far more important than the cargo door. I know I can fix that somehow. Oh, did I mention the selling dealer is 100 miles & 2 hours each away which makes very hard to take in for didn't get I fixed the first time issues.

cruisin
cruisinhwy66 is offline   Reply With Quote
Old 04-17-2019, 09:11 PM   #42
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 283
I can understand picking your battles, but that doesn't sound like Shasta denying your warranty claim. I would talk with that warranty manager Joe again and see what he says.

My front door is bowed, but not enough to keep from locking it, but seems strange they would have used such a thin door to begin with. I might call Joe an inquire about this and see what they say. As my dealer is 100 miles away as well.
__________________
Jim & Evelyn Tatum
2023 Columbus River Ranch 391MK
2022 Dodge Ram 3500 Big Horn Diesel
Nights Camped 2023 = 30
Nights Camped 2022 = 40
jtatum65 is offline   Reply With Quote
Old 05-13-2019, 09:01 AM   #43
Senior Member
 
jtatum65's Avatar
 
Join Date: Jul 2012
Location: Lewistown, IL
Posts: 283
UPDATE: Talked with Joe about the bowed front storage door and he says its a known issue and have went to a beefier door and they will replace it.
__________________
Jim & Evelyn Tatum
2023 Columbus River Ranch 391MK
2022 Dodge Ram 3500 Big Horn Diesel
Nights Camped 2023 = 30
Nights Camped 2022 = 40
jtatum65 is offline   Reply With Quote
Reply

Tags
shasta

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 10:00 AM.