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Old 05-14-2012, 11:59 AM   #11
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Mine died a couple weeks ago too. They had to order me one last week. 11 business days until I get the replacement...
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Old 05-14-2012, 03:58 PM   #12
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you may wish to check the door latch on the micro .. ours has a tendency to close in a funny way .. so the thing will not start on demand. wiggle the door a bit and off she goes ... not a big issue for us ... i just reheat coffee if and when we have 120.
Our dealer would not replace this .. due to this issue ...

d-mo
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Old 05-14-2012, 04:02 PM   #13
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Quote:
Originally Posted by D-mo View Post
you may wish to check the door latch on the micro .. ours has a tendency to close in a funny way .. so the thing will not start on demand. wiggle the door a bit and off she goes ... not a big issue for us ... i just reheat coffee if and when we have 120.
Our dealer would not replace this .. due to this issue ...

d-mo
That's crap they won't replace it. My dealer has been awesome. I made a list of problems and they replaced everything. On my pressure relief valve and hvac t-stat I asked if they were bad, they said "you said they weren't working so we just replaced them with brand new".
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2012 Chevy 3500 Duramax Crew Cab Z71 LTZ SRW
2012 Cherokee Grey Wolf 28BH
2011 F-250 6.2 Gas
2001 F-350 Powerstroke
1995 F-350 7.5L 460
Numerous Ford and New Holland Tractors up to 135hp. Bobcat 773.
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Old 05-14-2012, 08:01 PM   #14
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Quote:
Originally Posted by D-mo View Post
you may wish to check the door latch on the micro .. ours has a tendency to close in a funny way .. so the thing will not start on demand. wiggle the door a bit and off she goes ... not a big issue for us ... i just reheat coffee if and when we have 120.
Our dealer would not replace this .. due to this issue ...

d-mo
We had the same trouble with this one as well when it was working. Now no lights on digital panel - completely dead. I tested it inside the house unfortunately it is still dead.


My dealer seems to be willing to make it good.
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2018 Flagstaff E-Pro 19FD "Phoebe" 14 Nights!
2012 Rockwood A128S "Rocko" 200+ Nights!
Nights Camped 2012 - 2016 = 194
Nights Camped 2017 = 30 as of Nov 18, 2017)
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Old 05-15-2012, 02:10 AM   #15
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There was no warranty card to send in for the Magic Chef at least not with my unit - the warranty just states a copy of the dated sales receipt/ invoice is required to receive warranty coverage for one year....only a few things had warranty cards or online registration. Most everything else covered just requires acopy ofproof of purchase thru bill of sale to determine coverage eligibility time frame.

Even tho most of the important appliances are covered for 2 years or more, I still decided it was worth the extra $100- to extend the 12 month warranty on the suspension, frame, subfloor, sidewalls bunk base & frame and interior cabinet frame, face and sides as well as for the additional lifetime parts and labor protection for the first 3 years. I hope I never have to use it bt it sure seemed like a worthy investment if I do find I need it.

Thanks to the Forum for guiding me to it. :-)
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Old 05-24-2012, 03:41 PM   #16
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As a follow up. I talked to our Customer Service Rep at our camper sales location. He told me that the replacement Microwave will be arriving in the next few days. (He was apologetic and indicated that Forest River has to get it from their supplier to be able to ship it to us and it takes a few more days than normal.)

He was extremely courteous and very informative!.
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Prattville, Alabama
2018 Flagstaff E-Pro 19FD "Phoebe" 14 Nights!
2012 Rockwood A128S "Rocko" 200+ Nights!
Nights Camped 2012 - 2016 = 194
Nights Camped 2017 = 30 as of Nov 18, 2017)
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Old 05-24-2012, 04:19 PM   #17
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DG,

Glad you had a good outcome. You never really know how good your dealer/manufacturer are until you have a problem.

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