I'm not at all familiar with that dealer. I don't know if this helps at all, as I don't know where you'll be coming from and if this dealer is any better positioned for you. We just bought our A frame from Waters RV in Waters, MI. They gave us a great price on the camper and a solid deal on our trade-in. In all respects, they were very easy to deal with.
Only having the camper for a week we've not had to have it serviced yet, so I can't provide info on their service work. One of the techs gave us the walkthrough, though, and he seemed highly knowledgeable, was very friendly, and he was able to ask any questions we had.
It's a smaller dealer, family run. They don't carry a ton of inventory, so they'd have to get one likely in a dealer trade or order it from Forest River.
Like I said, I don't know if that helps. Good luck to you in your search.