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Old 10-10-2011, 09:52 PM   #1
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Broken catch on converter door

Sometime between one use and the next, the catch on the door of the converter in my hardside popup stopped working. It's the kind that I'd call a "push catch"--push the door shut to latch it, push it again to unlatch it. Well now you can push it in all you want and it won't latch. I suppose I didn't open that door more than 10 times before the catch failed. Is this something other hardside owners have experienced, and more to the point has anybody managed to fix theirs when it quit working? For now the door is taped shut, a simple but inelegant solution. The converter works fine but with the door falling open all the time it's going to get stepped on or tripped over sooner or later.
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Old 10-10-2011, 11:14 PM   #2
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Can't say I've opened mine more than ten times, but so far it has been fine. Wonder if some appropriately placed Velcro may resolve the problem? Even better maybe a call to WFCO maybe in order.
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Old 10-11-2011, 08:42 AM   #3
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If you have a WFCO Converter then it has a two-year warranty (Warranty Returns). With your unit being a 2011 you should contact them. If all else fails the Velcro solution by Jeep4Two sound simple enough.
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Old 10-11-2011, 09:05 AM   #4
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I've seen a replacement housings on ebay before.
Shortcof switching all your electronics over they were priced cheap.
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Old 10-11-2011, 06:42 PM   #5
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I took the nonworking catch out; can see nothing that would hint at why it won't work. I've emailed wfco warranty service asking them to send me a replacement. Thanks for the warranty service link. We'll see what they do.
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Old 10-17-2011, 08:44 AM   #6
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Well, an email to WFCO explaining the problem and asking for a replacement door catch resulted in a reply the next day saying they'd send a replacement right away. When the package arrived, they had sent me TWO catches, so now I have a spare. They seem to be an improved design. I appreciate their prompt and considerate response. Way to go, WFCO!
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Old 10-17-2011, 09:11 AM   #7
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gee .. I wonder if i contact suburban with a replacement request for my faux finish fridge door replacement they would be that nice. I may have to do this .. but i may not have to too ... as the trailer is now in for some warrenty work to fix a few issues. The dealer when over my itemized list and agreed to all the warrenty work ... and told me it may take a few weeks, as they may have to order parts.
Anywhoo .. we will see how things go ... if i get a replacement .. that would be a big bonus .. and a cudos to the dealer for stepping up to the plate.

d-mo
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Old 10-17-2011, 01:38 PM   #8
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Here's hoping everything comes out perfect. But if you do have to contact Suburban, tell them you know of a guy in Iowa who covets their outdoor stove, the model that hangs on the table rail on the side of the trailer, and could they please send him a complimentary unit?

Can't hurt to ask...
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Old 10-17-2011, 03:00 PM   #9
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Quote:
Originally Posted by thehamguy1 View Post
Can't hurt to ask...
If that's the case, then ask for two!!

This is what we covet:


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Old 10-17-2011, 04:41 PM   #10
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Quote:
Originally Posted by frankm
If that's the case, then ask for two!!
I like how you think! Yes, that's the stove I was thinking of; the problem is they want money for it. Being of sound mind, I've already spent it all.
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