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Old 07-17-2013, 09:42 AM   #21
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We used to have a house with a heat pump. It had a built in delay between cool and heat cycles. It is unfortunate that the Cool Cats do not. It is those pesky high maintenance items again.

I kind of figured out my thermostat and heating options, but until the weather goes from hot to cold while camping (say in December) there is always some doubt if you really know how it works. The only thing that was disappointing about the design is that I am forced to select either the heat pump or the furnace. I was looking forward to having the heat pump on in cool weather and still have the furnace kick in if it got really cold over night.

Maybe a mod is called for? Na!
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Old 07-17-2013, 09:34 PM   #22
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for what its worth - the coolcat is generally regarded as high quality and versatile equipment for the money... im optimistic that the problem you may be having with yours is one the dealer can easily address.

as to the countertops - most of these units are built to achieve a specific pricepoint, because that's generally what buyers of these smaller units are looking for. to increase quality of some of these items, flooring, cabinetry, countertops, would drive the value/benefit too high in my personal opinion, there is an upper limit of price viability for something so small - so in most cases residential quality finishes are out.

the particleboard counter material is very susceptible to moisture - i replaced the outdoor "table" with a bamboo cutting board, reusing the hardware... and i replaced the table with folding legs (the newer models have a pedestal design i think) with a furniture grade birch plywood table and RV pedestal. I also cut down the size of the table into two pieces, a square piece that is now the new dinette table for the two of us, and a narrower board that can lay alongside it when the dinette is in bed mode - makes setup easier, gives us a bit more room by moving the table away from the roof (i'm 6'5"), more legroom with the pedestal (which i need) and makes the cabin feel more open when the table is up.

if the other countertops or cabinets failed (which they probably will eventually) i'll use that as an opportunity to upgrade to something more residential quality.

as others have suggested, it concerns me that you seem to have a malfunction and a counter delamination in the same general area - i would check for leaks in the wheelwell, the outdoor speaker and porch light area just as a precaution - might be coincidence but that would be the first thing i would be thinking.
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Old 07-18-2013, 08:48 AM   #23
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Rawlus:

Thanks for the input. I appreciate it. So many wonderful people on here that are willing to help other campers and their problems. Makes me glad I joined.

There was no sign of moisture in the camper, anywhere. I ruled that out. I attribute the de-lamination to poor workmanship. Particle board is so porous that a significant amount of glue is required to really get a good seal. The particle board probably should have had some sealer put on it before the formica is installed to give the formica, and the trim around the top of the cabinet, a good, flat surface for the formica and the trim to adhere to. The kitchen area counter top is O.K. as well as the dinette table. Both made of the same materials.

The A/C unit could have a faulty thermostat and I'm suspecting some hidden problems. Once it started malfunctioning, I noticed it was no longer dripping water out of the outlets/drains on the outside of the camper. The day before, there was water dripping out to the point that I was considering putting a pan under the ports to catch the water. A/C units, typically pull moisture out of the air and it drains off as the unit runs. The R/H is running around 80 to 90%. And the fact that the unit will not switch over to Heat Pump and will not shut off could mean some additional problems other than a faulty thermostat. These are all problems for the dealer to worry about and fix since the unit is still under full warranty.

I have already resigned myself to the fact that I will have to leave the camper there and let the dealers technicians run through their procedures and when they are done, go back and pick it up. I'm sure the problems can't be fixed in one day. Incidentally, I have more problems with the camper than the ones mentioned here. Not as serious, but still need addressing by the dealer. I plunked down my money, in good faith, and I expect the unit to work as advertised. If they said the A/C may or may not work or that the cabinets may come apart on your third use of the camper, I would have looked elsewhere for something made with better quality. I can understand consumer usables such as tires, batteries, etc. needing replacement but not a brand new A/C unit or cabinets.

Your changing the dinette table is one of personal preference and not because the other table was faulty. (Personally, I prefer the two legged table. I had a pedestal table in my old Flagstaff and it's very wobbly. Two pedestals would be more acceptable to me. Personal preference.)

Thanks for your input. I sincerely appreciate it.

Jim
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Old 07-18-2013, 09:20 AM   #24
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For what it's worth. When my A/C started acting up, I called Dometic directly and told them what was going on. Asked for the nearest authorized repair shop. They gave me a number to call. Set an appointment, in and out in less than 5 working days with a brand new replacement. Might give it a try, doesn't have to be your dealership to fix vender problems.
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Old 07-18-2013, 09:38 AM   #25
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Ida:

Were you still under factory warranty? Did you have to pay for the repairs?

Jim
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Old 07-18-2013, 09:50 AM   #26
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Camper was only 2 months old. And no, didn't cost a dime
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Old 07-18-2013, 03:00 PM   #27
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To all who have replied:

I sincerely appreciate all you people have tried to do for me, your recommendations and suggestions. I really do appreciate it.

However, I keep reminding myself that these things are sold all over the U.S.A., and are subject to the same conditions as mine is. Moisture, heat, cold etc. I see posts on here from people in Nevada, Arizona, California etc., but I have yet to see any comments on the problems I've incurred. A/C units are bound to malfunction, and I realize that, but I don't see any comments on the formica lamination, or lack of, on any of the posts I've read. Brand new refrigerators can malfunction, brand new cars can also. Anything you buy can be faulty even though it's brand new, especially with so much of our stuff being made in China, but I keep coming back to the same reasoning that these things are sold throughout the U.S.A. and are subject to the same weather conditions I go through, maybe even worse. It gets pretty hot in the South West, MidWest and even in the North. I'm originally from Poughkeepsie, N.Y. and I saw plenty of days when the temp reached 100 degrees and 90% humidity in the middle of the summer. If Forest River agrees to sell these units all over the U.S.A., then they should be able to handle any condition where they're being sold.

Then again, it could be a quality control problem. Since day 1, my outside shower wand has leaked badly to the point I can't turn it on without soaking myself, the right hinge on my stove collapsed inward the first time I opened it, the water coming out of the inside sink is always cloudy (full of air) but clear at the park supply which is city water, the radio won't play recorded music off an SD card or from a USB thumb drive, despite what Genesis says. (I contacted them a long time ago about radio problems and I tried all the fixes they sent me. Nada!) I thought I could charge my MP3 player by plugging it into the USB port but when I did, my MP3 player froze up. I couldn't even turn it off. Had to unplug it and go back to plugging it into an outlet. It could very well be an overall quality control problem.

But, that doesn't change my view of all the nice people who have tried their best to help me. This is truly a great Forum with great folks.

Jim
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Old 07-18-2013, 03:51 PM   #28
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Jim,
It does sound like you received a "lemon" from right off the lot. I am so sorry you are having any issues at all with your Aframe. It should be fun experience with each trip something you look forward to, but sounds like a study in frustration from the very beginning.

Please keep us updated on the progression of dealer/vender responses and how this plays out in the end for you. Your journey will help others who may have one or more similar problems...and besides, I'm curious as to how each of the issues are handled.

Thanks,
Deb
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Old 07-18-2013, 03:58 PM   #29
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Jim that is awful luck that you have experienced so many different problems with appliances made by different manufacturers. If it helps to know, you can have your warranty problems taken care of by any authorized service center -last I checked, I was not bound to HAVE to return to my dealer for warranty work. This was confirmed by the local service center as well as my beloved dealer. The advantage to going to the dealer is sypposedly I'd get first in line priority over other units not bought from them.
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Old 07-18-2013, 04:22 PM   #30
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Handbuilder:

I have an appointment to take the camper back to the dealer on Tuesday. I have sent him a list of ALL the problems but if he fixes the major ones, I'll be satisfied. He should fix them all since they are all warranty covered. Thank heavens I have a friend of mine to go with me as it's a two hour drive, one way. I don't care if he keeps it as long as when I get it back, it performs to spec.

Jim
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