If your dealer is giving you the run around, then I would give Forest River a call to their Customer Service. When it really comes to service, your dealer should be on your side, but more than often, they are not. When I called my dealer about my tank sagging, they ordered a tank without even looking at mine. They said they where there to make me a satisfied customer. Satisfied customers are a dealers best advertizment. Good Luck with your tank.
2016 Forest River Surveyor 201RBS
2014 Chevy Silverado 1500 4.3L