Can you order parts from Rockwood directly? I hate my dealer. After weeks of being promised a delivery only a week away, I ended up buying a different floor plan. After waiting almost 5 hours for the install of the 7 wire plug I got home to find the install so crappy a blind man without thumbs could've done better. I'll keep it short, but the most glaring defect was running the power wire to my brake controller in such a way that my clutch pedal was on the verge of cutting through it only 6 days later. I should've done it myself to begin with, but I convinced myself that it was their business to do this, and they had to know what they were doing.
Anyhow, I've been pretty happy with my camper overall, only having a few minor repairs. I had to rewire the stereo to get FM sound inside, and I had to lower the strike plate on the door frame approx 1/4'' to get the deadbolt to latch. But while laying in the be the other day I noticed one of the 3 upper most rubber bumpers on the rear roof section was missing, allowing for metal to metal contact between the rear roof and the lower edge of the left side when the unit is folded. With no hole in the roof I believe it was simply forgotten at the factory. I'd like to just order it. I dont even mind paying if it means I can avoid a trip to the dealer. Just need to know if anyone else has ever done this.