Originally Posted by thehamguy1
Hi, Laura June
I'm puzzled too about how the tank could have worked loose. It occurs to me there may be more than one style of tank rack on these units, so just to clarify the discussion here are photos of the kind of tank rack my 2011 model came with. I think its the kind Dunnnc was referring to, also. Is yours like it or different?
Not sure if this helps, but after looking your photos, I remembered what the FR rep had the place that was doing some warranty work for us do in this area. The rep looked at our propane installation and had the repair facility cut 4 "V" shaped notches ( 4 total) in the hold down bar that goes across the top of the two tanks. He said that the factory didn't always do this, but they are supposed to.
Something to think about doing as it gives a more positive "bite" to the tanks for keeping them from bounceing around in transit by allowing the bar to fit more closely to the retainers on the tank tops.