Originally Posted by yetavon
Thanks for the response,
Unfortunately I do not do Ebay anymore. I recently purchased an item from Eurocampers.com and used Ebay to pay for the product. When the product arrived it would not fit the Mercedes Benz Sprinter cab as indicated. I sent pictures to Eurocampers.com as requested and when they told me there was nothing wrong with the fit, I filed an Ebay complaint hoping to get the issue resolve.
Eurocamper.com basically lied to Ebay in response to my complaint ,by telling them that the pictures I sent did not indicate a problem with the product. Ebay would not allow me to respond to the accusations made and determined that if I wanted a refund, I would have to pay to return the product.
Ebay also told me that I should have read the fine print prior to ordering from Eurocamper.com. It seem that Eurocamper.com had a clause that stated the customer was responsible for return shipping charges regardless of whether they sent correct item or if it was damaged when it arrived.
Ebay now only protects the seller because they are the ones who pay the fees, therefore, I have closed my account with them and refuse to deal with any Ebay sellers ever again.