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Old 05-20-2014, 10:02 PM   #1
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Awnings not coming out

Hi I was wondering if anyone has experience their awnings not coming out on their own. We picked up our new trilogy last week and our awnings just unroll when trying to put them out. If someone assists you and pull out on the awnings while they start to unwind after the first bit they will come out fine on their own.also once I got them out I noticed that 1/3 of the LED light strip on my front awning was not working.
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Old 05-20-2014, 10:04 PM   #2
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Sorry on the spelling awnings not COMING out.
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Old 05-20-2014, 10:43 PM   #3
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Sounds like it's getting hung up on something. Look around the bars that hold it to the RV. Maybe work it back and fourth a few times.
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Old 05-21-2014, 03:56 AM   #4
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Originally Posted by salexander View Post
Sorry on the spelling awnings not COMING out.
I fixed that for you.
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Old 05-21-2014, 09:22 AM   #5
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I had this issue on a prior trailer. If the coach was not level the awning would start but I had to pull on the arm to get it going. If it was level it came out okay. Just a thought.
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Old 06-05-2014, 03:18 PM   #6
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Originally Posted by salexander View Post
Hi I was wondering if anyone has experience their awnings not coming out on their own. We picked up our new trilogy last week and our awnings just unroll when trying to put them out. If someone assists you and pull out on the awnings while they start to unwind after the first bit they will come out fine on their own. also once I got them out I noticed that 1/3 of the LED light strip on my front awning was not working.
I ran into the same problem with my awnings yesterday. After retracting them in the morning they would not come back out in the evening.

Today I pulled the customer control panel apart to look for voltage on the back of the switches. Neither one of them had the 12v power available. So, that means either a blown fuse of bad/broken wire/connection somewhere.

In the basement on the curbside, there is an access panel. Behind it are a bank of 15 AMP fuses.

Click image for larger version

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Not sure why picture is turned sideways. The left side of the picture is the TOP and the right side is the bottom. I found the THIRD fuse from the top was blown

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In the picture above, it is shown as the top fuse (it's been pulled from the circuit). But! Keep in mind that it is really the third from the top. Try checking and changing that fuse and see if it is your problem. It was an easy fix.

Also, note that I added two spare fuses at the bottom of the terminal strips. There were three empty slots on mine (seen at the right side of the above pictures). Nothing like trying to locate a fuse when it is raining or worse outside. Having them handy will be a time saver in the future.

John
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Old 06-18-2014, 09:50 PM   #7
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The cylinders on the sides are probably bad. Mine dont keep the awning tight like they should. I hope to have them replaced at the FROG ralley
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Old 06-19-2014, 06:50 PM   #8
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Finally figured out what is wrong with my awnings.the tractioners are missing. Went to the parts breakdown for my awnings and noticed I don't have them on my awnings.Dealer did a really good PDI they never even put the awnings out.Guess that's why they never noticed that half the LED lights didn't work in the front awning. Click image for larger version

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This is what they were doing.Click image for larger version

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This is what I am missing.
Sorry to vent but these guys shouldn't even be selling RV's. We do love our trilogy very much. All issues we have are dealer related and could of been avoided if they did some kind of PDI.
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