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Old 02-19-2013, 01:36 PM   #11
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Thanks for your reply.
We were actually hooked on the Trilogy the first time we looked at one on our vacation last summer while in Montana and have been waiting to find one at a dealer here in Alberta. When we attended the Calgary RV show a few weeks back we noticed one of the dealers was carrying the Trilogy line but only had a 3650 RE at the show. Most of our info had come from the Dealer in Montana as well as the Trilogy brochure.
I agree with you completely that the info out there regarding insulation values is rather misleading and not very accurate based on standard insulation product R values. However as informed consumers we can quickly sort out the wheat from the chaff and make our own informed decisions. I was primarily looking for feed back from those who own a Trilogy as to what their experiences have been regarding the units during cooler or hotter periods. It seems everyone forgets that we need insulation to keep the heat out as well as to keep it in.
We pick up our unit at the end of March (once the snow is all gone) and would like to know if anyone has found anything that needs to be addresses by the dealer before we take delivery?

KD
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Old 05-09-2013, 02:22 PM   #12
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KD, check the connections for black water flush system because DH added a clamp to ours but it still leaks. Be sure to have a bungee that fits from two side cabinets
across desk drawer as it opens while traveling. Be sure to get a strong bungee
Cord for refrigerator door. The come open every time we travel and we've had quite a mess. Be sure you understand how to fill basement propane tank. Remember that outside security light is controlled by remote. Took us two days to figure that one out. Also bungee pot drawer handle to other drawers or it will open.
We never had these issues with stuff coming open in our Big Country, but it
didn't have a residential fridge!
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Old 05-09-2013, 11:52 PM   #13
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Trilogy

Thanks for the input WestWardHo.
I have noticed that a large number of the Drawer Latches are broken where the Screw fastens them.
I didn't have any issues with my Fridge Door but then I didn't have the fridge loaded either.
Traveled 1800 kms over some very rough highway to get to where I am and very little movement of anything in the unit except that both of the Sink covers ended up on the floor. Thankfully no damaged to them or anything else. Going home they will be put away somewhere they wont move, Stove covers too.
Our unit didn't come with the Linc System so we don't have the issues you have experienced.
The Hydraulic Levelling system has not maintained level and I have had to re-level twice since my arrival. Bedroom Slide kept creeping in as well but that has now stopped.
So far I am very happy with the unit and would recommend it to others.

KD
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Old 05-10-2013, 02:40 PM   #14
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KD,

Thanks for your post. You're right to point out how happy you are with your unit. We had an excellent experience with Jack Armstrong, head of customer service at Trilogy. He called first thing this morning because I had left a frustrated voicemail message for Michael Babcock yesterday. He explained they are really working to build a brand and how could he help? There are some minor warranty issues and he told DH where they could be taken care of near our stay in Oregon. He also explained that the refrigerator comes with a lock that wasn't supplied by the dealer so he is shipping a lock to our location and will send a new freezer door to the dealer to replace our that kept coming open.

We, too, love our 3650 RL, almost got your size but thought it might restrict us from some parks.

Wishing you safe travels and contact Mr. Armstrong for any help needed.

BTW, Do you also post on RVhyphenDreams.com? Thought I saw you there. If not check it out, it has a great friendly, helpful forum.
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Old 05-10-2013, 05:32 PM   #15
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Thanks for the info about the Fridge door Lock. I'll contact Michael Babcock to get one sent out before I too need a new door. In the mean time I'll be sure to keep the door tied to prevent possible damage.
I'm having some issues with my Auto Level system in that it wont hold it's position. Are you having any issues with yours?
We bought the 3800D3 in order to get the split bathroom and the walk in shower. We found the combined bath too cramped for our liking.
Found the floor in front of the closet is loose and will need to be addressed. The creaking is aggravating.

KD
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Old 05-11-2013, 09:53 AM   #16
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KD, look for a hole near the top if the fridge between the two doors, if there you need the lock. Until then bungee tightly and open carefully. No problems with our auto-leveling but if you call and use directory to start typing Jack it'll pull up his extension. If he doesn't know the answer he goes out to the floor to find out and calls you right back. We don't have floor problem either. Remember to tie the desk close also. It opens during transit.
We thought hard about your unit and almost bought one but also thought we would be too near the limit on our tow vehicle and so we opted for this one. You're right about the bath. We had a split bath in our Big Country and loved it.
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Old 09-02-2015, 06:50 PM   #17
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Hey I have a question about your washer and dryer. Is it a stack or a combination? I want a stack washer/dryer but not sure what's Intel in in stalling it? If you give me info I appreciate it.


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Old 09-02-2015, 07:28 PM   #18
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The 2012 model not enough room for stackable, ours is a 2013 and a Splendide stackable models worked fine. a closet bar was repositioned.
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Old 09-03-2015, 09:08 AM   #19
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KD Nolte....I too found very little information regarding R values or tank configurations or electrical diagrams...stuff you need to get stuff done.

I did get an email from Trilogy about insulation. They don't report R values, per se, but they did give me a report on the testing they did in cold and hot environments.

My experience in Central Indiana and states between Indiana and California in the spring is that the Trilogy will need help in really hot climates and help with really cold climates.

What I mean by that is...in hot climates, one may have to open the vents on the a/c to help with the ducted air. And the air will still move through the ducts....but we get much better cooling in the living area with at least one vent open on the a/c.

In cold climates, you'll probably need to supplement with the fireplace heat or additional heating. No concerns with tanks freezing because of the heating pads.
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Old 09-03-2015, 09:11 AM   #20
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I put the heat/cold test file in the documents section. It's waiting for moderator permission. PM me if you can't download it later on.
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