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Old 07-01-2015, 08:30 AM   #11
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Our 37FB came with that 2 piece ladder setup. But after looking at it closely, I took off the removable portion and put it away for good.

Not the sturdiest installation or the most confident way to get on the roof of our rig.

The whole thing was just kinda weak. I much prefer the extension ladder we use now.

Just my .02
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Old 07-01-2015, 08:40 AM   #12
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Quote:
Originally Posted by ua40j View Post
Our 37FB came with that 2 piece ladder setup. But after looking at it closely, I took off the removable portion and put it away for good.

Not the sturdiest installation or the most confident way to get on the roof of our rig.

The whole thing was just kinda weak. I much prefer the extension ladder we use now.

Just my .02
I did the same.
Let's call it what it is: An accident waiting to happen.
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Old 07-19-2015, 08:24 AM   #13
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I purchased a 38RL on May 23, it had the 2 piece ladder on it from the factory. I went up it at the dealership to inspect the roof, and it collapsed on me just before I got to the top. I had to swing up on the roof in order to free my left hand that was pinned between the roof and the ladder. They brought an extension ladder over to the camper to get me down from the roof!
I now have a combination ladder in the cargo bin to use if I were to need to get on the roof!

Side note. They started replacement paperwork that day, and it is now into July, and I am still waiting on the replacement ladder, replacement step light that never worked, and a RECALL Repair Kit for my entrance steps. Having traded in a Keystone Alpine 3600RS for this Trilogy 38RL, I am becoming woried that I have made an EXPENSIVE mistake. My NEW UNIT has been at the Dealership since the third week of June, and I am getting Frusterated. Can anyone supply me with phone numbers where I may get some assistance in getting the parts for my Trilogy Expedited? New to this forum, not new to campers. Thank you for your patience in hearing a new member vent his frustration.
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Old 07-19-2015, 08:29 AM   #14
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Sorry for the rant, I did not have my Signature filled out when I posted.
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Old 07-19-2015, 02:02 PM   #15
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Hope you didn't incur any injury in that collapse. If so, I hope you're recovered.

Here's the person I have contacted in the past with great success for diagrams and information. She was very helpful.

Barb Mrozek

Dynamax Customer Service

w: 574.262.3474 x240* |* f: 57

Good luck and welcome to the forum.
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Old 08-01-2015, 07:53 PM   #16
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New ladder has been put on my 38RL, no injuries, just nearly soiled my pants! The new upper section has reinforcement loops just above the back glass, to prevent where my first 1 folded. I will remove the lower section and hang it on the garage wall. I have a Werner 17 ft multi ladder in the basement for any needed roof excursions. I will not get on it again, but if yours does not have the cross bracing, get it replaced as I think there is a recall on that ladder!
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