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Old 04-06-2014, 08:23 PM   #1
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Help with water heater, newbee

2002 Wildwood 30BHSS LTD, I'm pretty sure it's the SW6PR. Had it running yesterday but it keep trying to restart like the pilot was out, the reignitor was ticking like crazy, off and on. But we had hot water. This morning we get up ticking was not as loud and lite on switch was not as bright but no pilot was lit and did not have hot water. Both gas tanks are good and on, stove works. Didn't now if we have a reset in trailer that we can't find or some other issue and we just are screwed and need to call a tech out. I've tried restarting the whole process even with powering down the TT to try and reset. Any ideas?
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Old 04-07-2014, 08:19 AM   #2
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Are you on shorepower or battery? Also your igniter may need to be adjusted closer to burner so control can "sense" the pilot flame. If you dont have a manual you can download one from the Suburban site or one of our excellent members will post one.
(Sorry I have an Atwood)
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Old 04-07-2014, 08:36 AM   #3
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2002 Wildwood 30BHSS LTD, I'm pretty sure it's the SW6PR. Had it running yesterday but it keep trying to restart like the pilot was out, the reignitor was ticking like crazy, off and on. But we had hot water. This morning we get up ticking was not as loud and lite on switch was not as bright but no pilot was lit and did not have hot water. Both gas tanks are good and on, stove works. Didn't now if we have a reset in trailer that we can't find or some other issue and we just are screwed and need to call a tech out. I've tried restarting the whole process even with powering down the TT to try and reset. Any ideas?
You should have a reset limit outside on the water heater. See if that popped open it's behind a black rubber cover. I either assume that you are either not using electric or is your unit is propane only? The part that puzzles me more is the dimming of your switch. That could happen if you are grounding in that circuit somewhere. If you have a volt meter measure the voltage at the limit first. You might also try and pull the gas tube out and clean it and look at the gap of the ignitor, should be like 1/4" you could have blockage in the pilot tube itself. If all that is okay or if your not comfortable doing that stuff, call a service guy. In the mean time you and your better half can take a shower together and pour hot water from the stove over each other. Just to save water of course. Good luck hope you get it figured out.
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Old 04-07-2014, 11:24 AM   #4
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Yeah it's propane only, didn't see a reset behind anything in the tank near any controls
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Old 04-07-2014, 11:31 AM   #5
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Item #16 is the High-Limit reset...

http://www.ntpdistribution.com/PDF/V...-SW6D-more.pdf
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Old 04-07-2014, 07:29 PM   #6
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Thanks for the response, this model does not have the high limit switch. Thanks again I will check switch with my voltmeter.

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Old 04-07-2014, 07:42 PM   #7
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It sounds like it could be lack of fuel. Did you try burning your stove for a few min to get any air out and also to confirm you have a good fuel flow?
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Old 04-07-2014, 07:45 PM   #8
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Yes a number of times, plenty of fuel

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Old 04-22-2014, 06:57 AM   #9
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Update, the thermocoupler was bad, had to get a tech out to look at it. Thanks for the help


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Old 05-15-2014, 08:49 PM   #10
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Little more help please, changed the thermo coupler and can only light manually, but with the wind from the beach it will not stay lit, any ideas, can I use a wind deflector or stay away from that


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Old 05-17-2014, 09:55 AM   #11
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It jut keeps blowing pilot out and have to keep relighting, big poof when turning to to on from pilot


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Old 05-17-2014, 10:35 AM   #12
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It jut keeps blowing pilot out and have to keep relighting, big poof when turning to to on from pilot


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That means that your pilot is out of adjustment, and you getting what is called delayed ignition. The gas is filling the chamber until it ignites. Make sure your pilot hood is putting a flame on the burner itself.
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Old 05-17-2014, 10:39 AM   #13
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So which way do I turn the adjustment screw u think, clockwise or counter clockwise to increase flame

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Old 05-17-2014, 11:01 AM   #14
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I would think counter but just turn your gas valve to pilot, then light it and adjust it before you open the valve to gas. You might have bent it when installing the thermocouple to, You don't need a big flame but it has to hit the burner. If you adjust it to high you will cause a yellow tip to big that will create soot. Yellow tip no more then 1/4".
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Old 05-17-2014, 11:16 AM   #15
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We just adjusted that and seemed to work, having trouble seeing because of sun, I appreciate your help

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Old 05-17-2014, 11:57 AM   #16
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We just adjusted that and seemed to work, having trouble seeing because of sun, I appreciate your help

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Check the flame tip at night, it will be easy to see, glad to help ya, have fun camping.
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