 |
04-03-2012, 03:20 PM
|
#1
|
|
Junior Member
Join Date: Apr 2012
Posts: 7
|
Leaking windows
Hello has anyone else have problems with Forest River and not helping out? I bought and received my new 36bhbs camper on 12-23-11 found out I had a window leaking and it started warping my desk thats mounted to the wall, the window was not put in right ,its not flush with the outside of the camper, I can not get any help,nothing this is my second forest river camper and will be my last with this treatment.
|
|
|
|
04-03-2012, 03:39 PM
|
#2
|
|
Senior Member
Join Date: Mar 2011
Location: Wisconsin
Posts: 1,337
|
Quote:
Originally Posted by speedzone9
Hello has anyone else have problems with Forest River and not helping out? I bought and received my new 36bhbs camper on 12-23-11 found out I had a window leaking and it started warping my desk thats mounted to the wall, the window was not put in right ,its not flush with the outside of the camper, I can not get any help,nothing this is my second forest river camper and will be my last with this treatment.
|
What about your dealer? Shouldn't you start with them?
__________________
2012 Rockwood 8293RKSS
2006 Dodge Ram 2500 5.9L Cummins Turbodiesel 4x4; 2012 Ford Escape 4x4. 3 very pampered cats.
Days camped: 2011: 61; 2012: 66 Days; 2013: 69;2014: 68 2015: 90 Days camped 2016: 34
|
|
|
|
|
04-03-2012, 03:43 PM
|
#3
|
|
Junior Member
Join Date: Apr 2012
Posts: 7
|
I did Im even getting a run around with them RV Wholesalers,They tell me Forest River is suppose to get back to me but never does, It could be rv wholesalers not doing anything.
|
|
|
|
|
04-03-2012, 03:44 PM
|
#4
|
|
Senior Member
Join Date: Mar 2011
Location: Wisconsin
Posts: 1,337
|
Quote:
Originally Posted by speedzone9
I did Im even getting a run around with them RV Wholesalers,They tell me Forest River is suppose to get back to me but never does, It could be rv wholesalers not doing anything.
|
That is one of the downsides of using an internet seller. Who have you been in contact with at FR?
__________________
2012 Rockwood 8293RKSS
2006 Dodge Ram 2500 5.9L Cummins Turbodiesel 4x4; 2012 Ford Escape 4x4. 3 very pampered cats.
Days camped: 2011: 61; 2012: 66 Days; 2013: 69;2014: 68 2015: 90 Days camped 2016: 34
|
|
|
|
|
04-03-2012, 03:47 PM
|
#5
|
|
Senior Member
Join Date: Aug 2010
Posts: 855
|
Instead of getting frustrated with the situation why not simply take the window out and re-do it? Might take you all of an hours labor and about 5 dollars worth of putty tape.
|
|
|
|
|
04-03-2012, 06:53 PM
|
#6
|
|
Senior Member
Join Date: Mar 2011
Location: Wisconsin
Posts: 1,337
|
Quote:
|
Originally Posted by donn
Instead of getting frustrated with the situation why not simply take the window out and re-do it? Might take you all of an hours labor and about 5 dollars worth of putty tape.
|
He shouldn't have to fix it herself if this has been going on since new. And I know I would want it fixed properly by an authorized dealer or the factory.
__________________
2012 Rockwood 8293RKSS
2006 Dodge Ram 2500 5.9L Cummins Turbodiesel 4x4; 2012 Ford Escape 4x4. 3 very pampered cats.
Days camped: 2011: 61; 2012: 66 Days; 2013: 69;2014: 68 2015: 90 Days camped 2016: 34
|
|
|
|
|
04-03-2012, 06:58 PM
|
#7
|
|
Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
|
I think you have not talked to the right people yet .
ask to speak with someone higher in the company than who answered the phone .
I cannot believe someone will not help you .
every little issue I have had with mine is or was taking care of immediately !
|
|
|
|
|
04-04-2012, 09:42 AM
|
#8
|
|
Senior Member
Join Date: Mar 2011
Location: Wisconsin
Posts: 1,337
|
Quote:
Originally Posted by speedzone9
Hello has anyone else have problems with Forest River and not helping out? I bought and received my new 36bhbs camper on 12-23-11 found out I had a window leaking and it started warping my desk thats mounted to the wall, the window was not put in right ,its not flush with the outside of the camper, I can not get any help,nothing this is my second forest river camper and will be my last with this treatment.
|
This is the number for Salem. Sorry I don't have a contact person. 574-533-5934. Is this the number you've been using?
__________________
2012 Rockwood 8293RKSS
2006 Dodge Ram 2500 5.9L Cummins Turbodiesel 4x4; 2012 Ford Escape 4x4. 3 very pampered cats.
Days camped: 2011: 61; 2012: 66 Days; 2013: 69;2014: 68 2015: 90 Days camped 2016: 34
|
|
|
|
|
04-04-2012, 10:10 AM
|
#9
|
|
Senior Member
Join Date: Aug 2010
Location: Manitoba
Posts: 1,283
|
Your selling dealer is resposible for such repairs.
Sometimes buying from those internet wholesalers isn't such a great idea.
|
|
|
|
|
04-04-2012, 10:19 AM
|
#10
|
|
Moderator Emeritus
Join Date: Aug 2010
Location: Southeast Wisconsin
Posts: 6,949
|
Isn't RV Wholesalers supposed to have a network of service dealers that will work with you locally? I thought they were supposed to help you find someone who could help.
They still advertise it ...
__________________
Scott
DW, 3 Kids and our Goldens
2012 Shamrock 233S
2008 Toyota Sequoia 5.7L 4WD
|
|
|
|
|
04-04-2012, 02:58 PM
|
#11
|
|
Site Team
Join Date: Mar 2008
Location: Louisville, KY
Posts: 10,525
|
Quote:
Originally Posted by donn
Instead of getting frustrated with the situation why not simply take the window out and re-do it? Might take you all of an hours labor and about 5 dollars worth of putty tape.
|
What HE said times 2.
You can keep calling and getting mad and frustrated or you can get a
screw gun and a roll of putty tape from any local RV dealer parts desk and
fix it yourself for about an hours time and $5 like the guy said.
Stand your ground or fix it and move on.......
__________________
Peace!
Dan & Rita D
2017 Nissan Titan 5.6L King cab 4wd
2016 Evergreen Everlite 242RBS
29' empty nest model. Blue Ox WD hitch
(1 queen bed, large main cabin and huge bathroom)
Camping days 2010-53, 2011-47, 2012-41, 2013-41, 2014-31, 2015-40, 2016-44, 2017-63, 2018-75, 2019-32, 2020-41, 2021-49, 2022-43, 2023-66
|
|
|
|
|
04-04-2012, 03:13 PM
|
#12
|
|
Junior Member
Join Date: Jan 2011
Location: Lake Dallas, Texas
Posts: 23
|
I bought my Rockwood from RV wholesalers. Although they are slow to respond they always got back to me. I found a local mobile repair guy that does my warranty work for me. He started going through RV wholesalers now he deals directly with Forest River. I don't have to take my Trailer anywhere; he comes to me. You might try this link to see if there is a mobile repair near you. I'm sure there are plenty of others.
asapmobilervservice.com
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Discussions |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Linear Mode
