Awning

[tdgysin]

We have a 2012 Georgetown. The automatic drop-down awning is not coming down evenly, but at a funny angle, one side much lower than the other. Should we be concerned? Any suggestions?

- Tim Gysin

[RSchleder]

Yes, I'd be concerned. Something in the "arm mechanism" is binding. First thing I would do is to use a dry lubricant ( won't collect dirt/grime) on all the moving joints & pivot points. Also wouldn't hurt to spray some of the same dry lub on the metal rod portion of the struts to be sure they are not binding. If these actions don't correct the problem, I'd look at the arms ( u-shaped portion) to see of they are "pinched" together too much and not allowing the smaller u-shaped arm to disengage from the larger one that cradles it.
If all this fails, I'm afraid it's back to the dealer for some "professional help".

[RSchleder]

Tim---did you get the problem corrected?

[bubbles]

Make sure the awning is centered on the roller and also verify the adjustable strut on the high end has not hung up or adjusted to tight (should be very loose).