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Old 05-26-2018, 09:09 AM   #1
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Power awning won't go out

My Dometic 9100 power awning won't extend. I can hear motor kicking it when I hit RETRACT but no sound at all when I hit extend. I know there's a method to manually retract but without a strap attached I don't thing you can/or should manually extend it. Any ideas?
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Old 05-26-2018, 09:13 AM   #2
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It might be as simple at a wire coming off the switch pull the switch and check it
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Old 05-26-2018, 09:17 AM   #3
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Quote:
Originally Posted by VA Scott View Post
My Dometic 9100 power awning won't extend. I can hear motor kicking it when I hit RETRACT but no sound at all when I hit extend. I know there's a method to manually retract but without a strap attached I don't thing you can/or should manually extend it. Any ideas?
The same 2 wires are used for out and in. The switch just switches the polarity. Check the switch.
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Old 05-27-2018, 10:20 AM   #4
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I had issues recently where my motor failed. Here’s what it did:
https://youtu.be/uQdjn7di_5s

I ultimately had to replace the motor. I just wrote a post about it on another thread. Let me know if you can’t find it.
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Old 05-27-2018, 01:44 PM   #5
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Mine will do the same on occasion, it gets stuck so I have to push the extend button while standing in the door and push on it to get unstuck...happens all the time! I guess I need to clean it real good!!
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Old 05-27-2018, 02:04 PM   #6
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Try using the remote if you have one. I know of two instances of awnings not retracting using the panel switch but worked with the remote.
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Old 05-27-2018, 02:38 PM   #7
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mine is on season 5....and does this since season 2.
Each I extend I need to give a push on the roller to get it started...no problem retracting though !
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Old 05-27-2018, 05:35 PM   #8
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Power awning won't go out

Not sure if this is the same problem some are having, but on my electric awning, I had problem extending and required 2-people, wife on the switch and me pulling on the awning arm next to the entry door pulling it away from the frame. Once it got out about 4-5 inches it would continue using the switch. Problem was that at the factory they forgot to install an awning bumper kit. While this was installed under warranty, the problem was never really resolved until Orvin at Amish Family RV discovered that the awning kit was not installed correctly. He corrected an since then has been flawless operation. Knock on wood.

This is the part message from the sales dealer showing various awning numbers in case it helps anyone.
'Dometic makes a bumper kit for the electric awning to correct this.

Dometic Awning #s: 8952001.400U 50398433 958519272 9108672227
917NU18.001UL 50294847 958631012 9108830525'
Cheers
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Old 05-27-2018, 06:39 PM   #9
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Quote:
Originally Posted by VA Scott View Post
My Dometic 9100 power awning won't extend. I can hear motor kicking it when I hit RETRACT but no sound at all when I hit extend. I know there's a method to manually retract but without a strap attached I don't thing you can/or should manually extend it. Any ideas?
Also check the connector which will be in the support arm up near the motor. Take care when removing the motor (just removing the cowling doesn't help), secure it with rope because the thing is very heavy.
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Old 05-28-2018, 08:06 PM   #10
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Awning Motor

Identical problem I’m having. Dropped mine off at Camping World of Jackson MS in early March. They replaced the front strut and said it was fixed. Went to pick it up last week after almost 3 months (it was finally ready) and it still didn’t work. Now, they have ordered a motor.
Almost brought it home because I no longer have faith in them, no excuse to take this long. They have ordered a motor. We’ll see....
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