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Old 09-16-2013, 12:40 AM   #1
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2013 XLR 380AMP- Unable to shed water from 20' awning

I have concerns with the large patio awning on the unit. When opened it hangs on the corner of the slide out. This is going to pierce the awning fabric and render it useless. This is a new 2013 model.


Dometic Operating Instructions state that to shed water the awning arm assembly furthest from the entry door should be at a slope down 10" or a minimum of 9" in addition from the RV's awning rail.


The awning currently can not be sloped down to effectively shed water thus is causing it to pool, and collect and rest on top of the awning on the corner of the slide-out.


This issue was raised when I had the unit at local dealership 06/07/2012 add I was instructed by the service technician that "the awning was being put out to far and causing it to hit the slide-out. Awning should be extended and then run back in a little to keep awning from resting on the slide-room."

Obvoiusly this is a design flaw and I may be stuck with it. Has anyone else out there had any satisfaction with a fix to this problem?

Doug and Kim in DS LA
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Old 09-17-2013, 07:34 AM   #2
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Put a foam pool noodle on top of slide flange for now.
That just doest seem right.

Contact rv chic she may have a xlr contact number to help.

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Old 09-17-2013, 08:15 AM   #3
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I'm using the foam type pipe insulation for 1/2" pipe which slides over the top flange for now. But for what I paid for the RV I shouldn't have to that! I agree it isn't right. I have emailed Diane with XLR Waranty but have not yet received a reply.
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Old 09-17-2013, 10:29 AM   #4
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Put a slide on the slide out, that's the only answer. There are a number of units that have this problem, particularly some motorhomes I have seen. You have a fair weather awning there you can't use it in rainy weather, and the rubbing will wear out the fabric eventually anyway.
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Old 09-17-2013, 04:01 PM   #5
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My Solaire does the same thing if I tilt to shed water, I took about a foot of a noodle (floaty for pool) and just slide it on top corner of slide out, and it protects awning from any sharp point.
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Old 09-17-2013, 04:33 PM   #6
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Don't know what model awning you have but if it has the shocks on it you can tilt it downwards.

I thought mine couldn't be slanted until I pushed/forced the arm in and collapsing the shock a little. I then tightened the knob to hold it in place.
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Old 09-18-2013, 03:57 PM   #7
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Quote:
Originally Posted by Tiggerdad View Post
Don't know what model awning you have but if it has the shocks on it you can tilt it downwards.

I thought mine couldn't be slanted until I pushed/forced the arm in and collapsing the shock a little. I then tightened the knob to hold it in place.
The OP's problem is not that he can't slant it, it's that when he does it rubs (in a major way) on the slide out.

The only solution is not to slant it at all and not use it in ANY bad weather or unattended, or get an awning to fit on the slide itself, if you can find one the correct size.
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Old 09-18-2013, 04:14 PM   #8
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I have to bring the awning back a little from fully extended because the tube is higher than the fabric and this causes it to collect water at an amazing rate, but if I retract about two to three inches it is ok just have to remember though.
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Old 09-18-2013, 05:42 PM   #9
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Quote:
Originally Posted by garbonz View Post
The OP's problem is not that he can't slant it, it's that when he does it rubs (in a major way) on the slide out.

The only solution is not to slant it at all and not use it in ANY bad weather or unattended, or get an awning to fit on the slide itself, if you can find one the correct size.
If you read the OP's post again, it appears to have 2 problems:
1) Awning hangs on the slide
2) Awning can't be sloped and it pools water and said:

"Dometic Operating Instructions state that to shed water the awning arm assembly FURTHEST from the entry door should be at a slope down 10" or a minimum of 9" in addition from the RV's awning rail.

The awning currently can not be sloped down to effectively shed water thus is causing it to pool, and collect and rest on top of the awning on the corner of the slide-out."
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Old 09-18-2013, 09:24 PM   #10
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Quote:
Originally Posted by Tiggerdad View Post

If you read the OP's post again, it appears to have 2 problems:
1) Awning hangs on the slide
2) Awning can't be sloped and it pools water and said:

"Dometic Operating Instructions state that to shed water the awning arm assembly FURTHEST from the entry door should be at a slope down 10" or a minimum of 9" in addition from the RV's awning rail.

The awning currently can not be sloped down to effectively shed water thus is causing it to pool, and collect and rest on top of the awning on the corner of the slide-out."
Okay and you point is? He said he can slant it, so that's not the issue. The interference with the slide is. Just saying, and there is nothing to be done. IMO of course.
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