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09-24-2018, 08:19 AM
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#1
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Senior Member
Join Date: Dec 2016
Posts: 489
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2nd Year Forest River Warranty - Any tips on use?
We have had our rig for about 20 months. On a recent trip to the Hershey RV show, we noticed just how tight the friction hinge doors are on the new units. Our door just flaps in the wind.
I called Lippert to inquire about adjustments, but they said the hinges get replaced. I have the 2nd year Forest River Warranty, so I figured I should make good use of it.
I called my dealer where I purchased the unit and the earliest they can get me in is 11/19. Our last camping trip was this past weekend, so it's no big deal for me... but I would feel bad for folks with serious problems needing work who still camp in the Fall.
Has anyone used their 2nd year warranty? Is it easy and painless or are there some tips you might suggest to make things go smoother?
Thanks!
Ron
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Ron & Family
2017 Shamrock 23IKSS (Traded)
No longer active with Forest River Forum.
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09-24-2018, 08:22 AM
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#2
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Who Dares, Wins
Join Date: May 2012
Location: Chester County, PA
Posts: 7,063
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I was pretty sure fr did away with the 2nd year warranty last year, but I guess you might be one of the lucky ones.
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Pat, Jen, Heather & Sapphire, the head mouser.
2015 Chevy HD D-Max
2022 Impression 315MB
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09-24-2018, 08:28 AM
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#3
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Senior Member
Join Date: Dec 2016
Posts: 489
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I'd rather be Lucky than Good
I am. I was able to purchase mine a few months prior to them discontinuing it.
Thanks!
Ron
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Ron & Family
2017 Shamrock 23IKSS (Traded)
No longer active with Forest River Forum.
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09-24-2018, 08:32 AM
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#4
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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You are lucky to have gotten the FR 2ND year Warranty! Most of the member's who used the 2nd year Warranty had No Issues, most "Hangups/Problems /Hassels/" came from Dealers! Some Divisions still have a "Longer Warranty "but we/I"am addressing the "Pay additional 2nd year of the Past Warranty! Youroo! !
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09-24-2018, 12:21 PM
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#5
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Member
Join Date: Apr 2016
Location: Conroe Tx
Posts: 65
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I used mine at an authorized repair shop (my selling dealer) and they took care of everything. No hassle, no fuss. If you take it to an "unauthorized" repair shop, you will need to pay the repair shop and apply for reimbursement. I would get and estimate and submit to FR before authorizing work though.
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Mike and Paula and lil Fwankie Sudz
2016 38EL
2015 F450
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09-24-2018, 01:48 PM
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#6
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Senior Member
Join Date: Nov 2016
Posts: 826
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I have a 2yr warranty. Read the warranty carefully as 2 year structural warranty. Other items like awnings, slide out motors, etc are 1 year.
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Pat
2017 Isata 5
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09-26-2018, 09:38 AM
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#7
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Junior Member
Join Date: Sep 2018
Posts: 20
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Forest River extended warranty
We purchased a new Forest River Vibe in July. I tried to sign up for the factory extended warranty and was informed that they no longer offer it. I was looking to getting the inexpensive extension. Sucks.
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09-26-2018, 10:04 AM
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#8
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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Quote:
Originally Posted by Whalenss
I have a 2yr warranty. Read the warranty carefully as 2 year structural warranty. Other items like awnings, slide out motors, etc are 1 year.
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Must be a Division thing because our unit was Covered "Bumper to Bumper" under the old FR 2nd year Warranty that you paid for After Purchase! Youroo! !
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09-26-2018, 09:39 PM
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#9
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Senior Member
Join Date: Dec 2016
Posts: 489
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Quote:
Originally Posted by Whalenss
I have a 2yr warranty. Read the warranty carefully as 2 year structural warranty. Other items like awnings, slide out motors, etc are 1 year.
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Here is what mine says. In my case... the door hinge has failed. The way I read it, I've covered.
Ron
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Ron & Family
2017 Shamrock 23IKSS (Traded)
No longer active with Forest River Forum.
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09-26-2018, 09:47 PM
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#10
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Senior Member
Join Date: Sep 2016
Location: Aurora
Posts: 158
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We are in the process of getting some new seat cushions that the stitches failed on with our 2nd year warranty. We went straight through FR, contacts on the website.
If you are close to the end date of the warranty, I would take a bunch of pictures or videos of the issue and send directly to FR before you go to the dealer or see if there is an appoved mobile tech in your area to look at it.
We tried to go to the local dealer to fix some warranty work and all I got was a new battery, that I had to pay for because they killed my 4 month old battery because it sat in the lot for 5 months, and they never fixed the issues, I had to do it myself.
Good luck!
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09-26-2018, 09:52 PM
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#11
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,776
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Back in 2007, when i got the 2nd year factory warranty, it was exactly the same as the original 1 year warranty.
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Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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09-27-2018, 03:17 AM
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#12
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Senior Member
Join Date: Jul 2015
Posts: 7,053
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Quote:
Originally Posted by bikendan
Back in 2007, when i got the 2nd year factory warranty, it was exactly the same as the original 1 year warranty.
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X2
When I bought mine in 2015. Forest River replaced my Dometic awning with one month left on my second year warranty. It was no hassle.
Bruce
__________________
2016 Rockwood Windjammer 3029W Diamond Edition
2015 Chevy 3500HD LTZ 6.0 Crew Cab 4x4 Long Bed 4.10:1 SRW
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