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Old 03-17-2014, 01:10 PM   #1
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Awning leaks

I'm not sure if this subject has been talked about before or not, but...We just purchased our 2014 salem TT onlt a few months ago and have actually only really used it once about three times. The problem is that when it rains, the gutter/awning leak like crazy right above the door. It has been to Camping World twice now, with some very crappy attempts at fixing it.( Caulk, etc.)It appears that the metal channel( that in my opinion should be a one piece deal, is actually 2 pieces) and the seam doesn't meet at all allowing water to pour through. I guess what I'm asking is...has anyone else had this problem? Should I contact Forest River? or should I just suck it up and attempt to fix/seal it myself. The guy at CW told me that part is not going to really ever be completely sealed. (I call BS on that one). Looking forward to hearing back on this. Here are a few pics I took.

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Old 03-17-2014, 01:23 PM   #2
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That should be warranty, or you can just seal it with I think you spell it Delco sold by CW and seal it yourself comes in a caulking tube. do not use the self leveling one, they have 2 types. 1/2 looks like it is bent so pound that back in.
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Old 03-17-2014, 01:37 PM   #3
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Go to the Goshen Rally and have it replaced. No pain, no strain.
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Old 03-17-2014, 01:51 PM   #4
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I was thinking warranty also, but CW have really halfassed this repair, to the point that I'm tired of dealing with them. Would I be able to contact FR and deal with them?
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Old 03-17-2014, 01:59 PM   #5
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I was thinking warranty also, but CW have really halfassed this repair, to the point that I'm tired of dealing with them. Would I be able to contact FR and deal with them?
Sorta what OC was implying

Goshen rally is held at the FR 'Mother Ship' and FR techs are all over the rally doing repairs
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Old 03-17-2014, 02:09 PM   #6
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LOL, so when does this rally take place? Not that I'll drag my TT there to have it fixed. I think if FR can resolve it locally it would be a much better deal.
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Old 03-17-2014, 02:10 PM   #7
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Sorta what OC was implying

Goshen rally is held at the FR 'Mother Ship' and FR techs are all over the rally doing repairs
And what is absolutely amazing is, the repairs are FREE. At least I have not heard of anyone having to pay anything. Fantastic PR for Forest River.
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Old 03-17-2014, 02:12 PM   #8
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LOL, so when does this rally take place? Not that I'll drag my TT there to have it fixed. I think if FR can resolve it locally it would be a much better deal.
Yeah, when I try to imagine what it will be like going in and out of the trailer with rain pouring down on you....I'd want FR to get it fixed right now. If Camping World can't do it, I'm sure FR can find a dealer that will.
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Old 03-17-2014, 02:27 PM   #9
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Yeah, when I try to imagine what it will be like going in and out of the trailer with rain pouring down on you....I'd want FR to get it fixed right now. If Camping World can't do it, I'm sure FR can find a dealer that will.
Thats what I was kind of thinking too mjones12. Water pouring down right over the door on you when you open it leads to water on the floor of the trailer. I have been looking for a # where I can contact FR and voice my problem to them but not sure who to really contact there.
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Old 03-17-2014, 02:31 PM   #10
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Yeah, when I try to imagine what it will be like going in and out of the trailer with rain pouring down on you....I'd want FR to get it fixed right now. If Camping World can't do it, I'm sure FR can find a dealer that will.

Did you buy it from CW? If you did I would think that you will have to deal with them for any warranty work that you do not pay for.

I am having some (should be) 'warranty' work done at another Dealer where I did not buy my camper. Told them upfront that I will pay for all work that was done by them out of my own pocket. Sometimes we end up spending a dollar to save a dime for 'warranty' work and it is not worth the dime or the dollar.I am also going to have them do a front to back evaluation of the unit and give me a print out.
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