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Old 04-25-2013, 03:36 PM   #21
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Barry,

Excellent point -- thanks!

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Old 06-01-2013, 03:18 PM   #22
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We're in Milwaukee area. Was told a dealer from Baraboo, WI (125 miles away) is the closest dealer that will come out to fix the awning motor, but that place tells us they have no idea when they will have time to fix it. We can't be the ONLY customer in the Milwaukee metro area to have this problem! Why can't the factory send out a rep to do all the Milwaukee area at one time?! We have a brand new trailer we can't use for almost 2 months now and have no idea how long this will take. There ought to be a law!
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Old 06-01-2013, 03:24 PM   #23
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We're in Milwaukee area. Was told a dealer from Baraboo, WI (125 miles away) is the closest dealer that will come out to fix the awning motor, but that place tells us they have no idea when they will have time to fix it. We can't be the ONLY customer in the Milwaukee metro area to have this problem! Why can't the factory send out a rep to do all the Milwaukee area at one time?! We have a brand new trailer we can't use for almost 2 months now and have no idea how long this will take. There ought to be a law!
Did you try calling Angie (think that was her name?) She posted the dometic number and extension earlier in this thread.
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Old 06-01-2013, 03:33 PM   #24
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That is the number we called and they referred us to the dealer in Baraboo, who is telling us they have no idea when they will have time to make the 125 mile trip. Wouldn't even tell us if it would take weeks or months.
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Old 06-01-2013, 03:36 PM   #25
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Who is the dealer in Baraboo - Scenic RV?
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Old 06-01-2013, 03:45 PM   #26
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Who is the dealer in Baraboo - Scenic RV?
Have you tried Roskopf's in Menonomee falls? They're a FR dealer.
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Old 06-01-2013, 04:08 PM   #27
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Yes, it is Scenic RV where we bought the trailer. Poor post-sale service.
We'll try calling Roskopf's. Thanks for the tip.
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Old 06-01-2013, 04:19 PM   #28
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Yes, it is Scenic RV where we bought the trailer. Poor post-sale service.
We'll try calling Roskopf's. Thanks for the tip.
Did you buy from Scenic in Baraboo or Slinger?
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Old 06-01-2013, 04:22 PM   #29
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Baraboo.
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Old 06-01-2013, 04:27 PM   #30
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Baraboo.
The reason I asked is that I found Scenic Traveler in Slinger to have a good service department. They are the same dealership and a lot closer to you so may be worth a try. Matt is the Service Manager.
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