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Originally Posted by Burr7703
My awning will extend just fine but when u go to retract moves couple inches then stops. If I have someone hold switch and I push on arm will retract any ideas on problem.
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I have the same problem and have seen similar complaints on several threads as well as other forums. I have spent have spent the day investigating LCI Solera awning on our 24' Wildwood. I've greased gears, lubed pivot points, checked awning alignment, and checked voltages. As I've studied the arms as it extends and retracts I'm almost convinced the gas struts are too strong. According to the research I've done they are 120 lbs. of force each. I got up on the roof to observe the alignment as it rolled in (it will roll in if I do it in short bursts so the overload doesn't overheat) and out. On a whim I tried rolling in in the wrong way (bottom on outside instead of top on the outside) and discovered the motor appears to have a lot more torque going that way.