Dometic Awning Motor Burned Out... HELP!

[Jandrhoops]

I have a DOMETIC Awning and the motor burned out with the awning extended. We are in Canada on our first day of a 10 day trip and I'm not sure what to do. I am near a Forest River Dealership, but I don't think they will be able to do anything for me before we are scheduled to head out. Just bought our 2012 Lacrosse in April, so I'm sure it is under warranty. At this point, I just want to get the awning rolled back up so I can enjoy the rest of my vacation. Any advice is GREATLY appreciated!

[awwall]

Here is what the manual says to do..

In Case Of Coach Power Failure Or To Manually
Close Awning:
Important: This procedure will require two people.
When this procedure has been performed, the awning
must be serviced by a Dometic Service Center or a
qualified service technician before using again.
1. Slide the pull strap (provided) into the utility slot of
the FRTA.
2. While one person is holding onto the pull strap,
remove the screw in the top of the right top casting.
The FRTA will immediately roll in once the
bolt is removed. Walk the awning to the closed
position.
3. Align hole where screw was removed and replace
screw into top casting to secure awning.

good luck

[TURBS]

Did you try unplugging it and plugging it back in at the motor connection ?
Check the fuse ?
Check for power at the motor ?

[bakken]

The strap for manually rolling up the awning, plus the instructions on how to do so, are in your information package.

[pappcam]

Wouldn't reading the manual/instructions be easier than logging on and posting a question here?