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Old 06-10-2016, 03:47 PM   #1
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Dometic awning won't extend!

So, we just took delivery of our 2017 Roo 23WS at the end of April. We had it out on one road trip and used the awning a few times without any difficulty either extending or retracting. We brought him home and parked him on our property until Tues. (which was about 3 weeks after returning) when we took him out for a two night little trip. We got to our campsite, went to extend the awning, and nothing. The battery was fully charged, we had power to everything else, just not the awning. No sound even that a motor was trying to work.

Any ideas before we contact Forest River?

BTW, we otherwise love this little camper! The size is just right for us, it sets up and takes down quickly, the floorplan works for us. It's been great up until this awning issue. I'm hoping it's a relatively easy fix, maybe something we can do ourselves.
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Old 06-10-2016, 03:55 PM   #2
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Have you checked your fuses??

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Old 06-10-2016, 04:38 PM   #3
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Quote:
Originally Posted by Oaklevel View Post
Have you checked your fuses??




Well, yes and no. I opened the fuse box, but didn't see any fuses labeled for the awning. We have 2 30 amp's, could it be on one of those (they're not labeled)? Not to sound like the newbie I am, but how can you tell if a fuse is good or bad?
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Old 06-10-2016, 06:03 PM   #4
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Many of those awnings are controlled by circuit breakers. https://www.bing.com/images/search?q...f12ao0&PC=APPL

You may have them under a cabinet. Mine are behind my converter- very convenient (NOT)!


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Old 06-11-2016, 01:20 AM   #5
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There are circuit breakers on the same panel as the fuses - beneath the refrigerator, none are labeled awning. I'll try to get a pic in the morning.

My husband and I were in there this afternoon. I had the water pump on (via battery) to pull out some water from kitchen faucet. I had my back to the electronic panel at the door, but it sounded like my husband was turning the water pump on & off. I gently told him to knock it off 😗 but he said he wasn't touching the water pump switch, but actually trying to extend the awning again. So, it seems like maybe the awning motor is pulling some power? Just not enough to open it? Not sure...
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Old 06-11-2016, 11:10 AM   #6
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Don't see anything here referring to the awning. Re-reading the owners manual again last night, there was a reference to the awning motor being "hard wired", sounds like the wiring goes directly to the control panel by the door (?). Think this may warrant a call to FR.
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Old 06-11-2016, 11:53 AM   #7
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Water pump will cycle on and off as you use water......fuse for awning could be near battery in a fuse holder......mine is a 30 amp fuse
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Old 06-11-2016, 11:57 AM   #8
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Get a step ladder, have your husband go up and grab hold of the awning tube.
He is to twist the tube as if to roll out the awning while you depress the extend button. Sometimes corrosion from rain or humidity can build up on an electric motor's commutator. Manually turning it rubs enough film off to set the motor spinning.
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Old 06-11-2016, 12:00 PM   #9
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Try to open the awning again and at same time have one person look at the fuse panel, if a fuse is burnt (supplying the awning) the red LED will light up meaning fuse is burnt. If nothing, then remove panel where switch is and see if there is a fuse behind it supplying awning.....
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Old 06-11-2016, 12:02 PM   #10
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Quote:
Originally Posted by awellis3 View Post
Get a step ladder, have your husband go up and grab hold of the awning tube.
He is to twist the tube as if to roll out the awning while you depress the extend button. Sometimes corrosion from rain or humidity can build up on an electric motor's commutator. Manually turning it rubs enough film off to set the motor spinning.
X2 on this also
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