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Old 05-05-2013, 10:02 AM   #1
10x
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Help, Awning not working!

I have a 2014 xlr27hfs toyhauler with a Dometic power awning. The awning stopped working. I hear clicking sound outside by the motor when I press the switch but it does not move. Checked the fuses OK. Is there something I should check before I take it back for service? It is 80 mile trip to the dealer. Thanks
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Old 05-05-2013, 10:06 AM   #2
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I have a 2014 xlr27hfs toyhauler with a Dometic power awning. The awning stopped working. I hear clicking sound outside by the motor when I press the switch but it does not move. Checked the fuses OK. Is there something I should check before I take it back for service? It is 80 mile trip to the dealer. Thanks
Check that it is not bound up. Have someone intermittently hit the switch while you pull on the arms. Also check that the battery is full charged.
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Old 05-05-2013, 10:10 AM   #3
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Is your battery good, I am assuming it is since it is a newer trailer. If it is clicking sounds like it is getting power. Unless someone else has any other ideas sounds like a warranty item.
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Old 05-05-2013, 10:10 AM   #4
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Check that it is not bound up. Have someone intermittently hit the switch while you pull on the arms. Also check that the battery is full charged.
I have plugged it plugged in to shore power. I will try having someone pull on it

Picked it up yesterday from dealer. I went to deploy the awning to install the support poles you sent and all I hear is clicking. Worked fine before.
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Old 05-05-2013, 10:13 AM   #5
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I have plugged it plugged in to shore power. I will try having someone pull on it
Did you get your poles?
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Old 05-05-2013, 10:21 AM   #6
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Even if you have it plugged into shore power if your battery is no good it will not work. But could be a binding issue
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Old 05-05-2013, 10:26 AM   #7
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Not sure, but when you hear a 'clicking' there's usually a relay involved.
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Old 05-05-2013, 10:29 AM   #8
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Did you get your poles?
Yes I got them, I was going to install them when this happened
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Old 05-05-2013, 10:32 AM   #9
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I just tried to nudge on it while wife pressed switch. Still have the clicking noise. I am able to unroll and roll it by turning the roller by hand, Should I be able to do this. I thought there is spring tension to hold it back.
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Old 05-05-2013, 10:33 AM   #10
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Bound up or warranty. Maybe the fabric has become miss aligned. Check to see if the fabric is centered on the track both at the wall and at the arm,
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