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Old 10-01-2019, 11:36 AM   #1
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Join Date: Aug 2010
Location: Alabama
Posts: 63
Irving Shade and door

Traveling on the pot hole infested Interstate 65 in Indiana cause the interior of out CC to be rearranged. Among the causalities was the roller shade covering the large picture window. Found it on the floor when we opened the door of the CC at the campground. Inspections showed that the clips that hold the shade had sheared the plastic movable retainer.

Contacted Irving shade and door and explained my situation, they offered to send replacements and some additional so I could increase the number of retaining clips. It is refreshing to have a company that is responsive to the needs of the end user. They did not say contact CC or your dealer, they just provided excellent service.

KUDOS to Irving Shade and door. a user friendly organization.

As an additional benefit they directed to their videos on their product support page. They are very helpful.

Dave
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