At the risk of sounding uninformed, did they say "day/night" shades?
Demonstrated in the top left picture that Ford Idaho posted at link to.
If so, (and yours look identical to those in our 5er which are day/night) there is a thinner lower section and a thicker upper section of those shades.
At night, pull down the thicker portion. There will be a horizontal plastic bar that separates the day portion from the night portion.
Please don't be offended if day/night shades are something you're already familiar with and are not what is in your RV.
If age is a state of mind, and I've lost my mind, I'm AGELESS, right?
Give me 40 acres and I'll turn this rig around:
Flagstaff 5er 2014 8528 IKWS
, Platinum Package, Regency Interior "Buffy"
F250 Super Duty 2013
Tuxedo Black "Biff"
Days camped 2014