Power Awning Question

[EastlakeRoo]

I have a 2010 Ultra Lite and when I did the walk thru with the sales person before taking delivery we extended the power awning and then retracted it and we heard a slight slam against the trailer and the sales person stated that is a sign its fully retracted. Now having been camping and extending the awning several times and retracting it I can only recall getting that "slam" sound 1x. I have the trailer at home now on level ground and I extended the awning and retracted it and still don't here it. Am I doing something wrong? The black knobs on the arms are both loose before fully retracting the awning. Any info would be appreciated..

[PumaPro]

You probably heard the outer arm catching on a rivet head or something, just as it got close to closing. It rubbed hard enough to knock something back into adjustment very possibly. It could have also been the way it was parked in the service bay, with the sidewall tweaked just enough and the awning with it. That was just enough to catch a rivet and make the sound. It's probably fine; the person doing the walk through was just too lazy to check it out, or knew what it really was and the problem would fix itself.
If it isn't always doing it, I wouldn't worry about it.

[EdJunior]

I get the "slam sound" almost every time I retract mine, but not every time. All it is is the sound of the metal parts making contact when retracting. If the arms are tight against the trailer, you should still be fine.

[08flagvlite]

Mine has the slam sound, as well. I think it is the wound up spool at the top of the camper hitting the side when fully retracted. Some may possibly be adjusted slightly different than others, but as long as it's in, I wouldn't be too concerned. Randy

[EastlakeRoo]

ok, it's definitely snug against the trailer so I won't worry about. Is that the proper way to retract it is with the black knobs loose on each arm?

[yvesm]

I keep the knobs tight unless I want to tip the awning for rain run off. If you tip the awning make sure that you put it back level before you roll it back up. The bang against your camper could just be tension from the gas springs pushing against the framework as it closes.

[08flagvlite]

I also leave my knobs tight- or at the least snug, to prevent road vibration from vibrating them loose, and losing them on some highway. They only need to be loosened when raining, to allow the self- tilting mechanism to operate. Hope this helps!! Randy

[dimurrrw]

Originally Posted by EastlakeRoo

Is that the proper way to retract it is with the black knobs loose on each arm?

Maybe if you get the make, model and any other number you can get off of the awning you could go to the manufacturer's site an download the instuctions for your awning in .pdf format. Often such things are available under Customer Service.